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Microsoft Access 2007 - Form buttons stopped working

Posted on 2012-03-28
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Last Modified: 2012-04-04
Hi Folks!

We have a clients that has a Microsoft Access Database.  It was originally written in Office 2000 but has subsequently been run in 2003 and now 2007.  All was working okay until this morning when the form buttons have stopped working, they say they have not changed anything.  

I have checked:

File location in trusted
Macros enables
Service pack 1 installed

The data and code seems to be in place okay but the buttons just refuse to function.  They are not greyed out.

Any help or pointers would be appreciated.

Thanks.
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Question by:KTBerwick
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Assisted Solution

by:mbizup
mbizup earned 500 total points
ID: 37776749
Have you tried different copies of this database/ different computers/ different users /etc?

Is your database a split front end/back-end setup (this is "best practice")?  If so, have you tried a new copy of the front-end?
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Expert Comment

by:mbizup
ID: 37776782
Btw, was "Service Pack 1" a typo?

You should check for SP2:
http://www.microsoft.com/download/en/details.aspx?id=5
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Expert Comment

by:Jeffrey Coachman
ID: 37776943
Troubleshooting basics:
All machines?
All databases?
Al Users?
...etc

Just form buttons are not working?
What about other code...?

So no button work on any of your forms, ...or just one button on one form?... or just all buttons on one form?

If users are allowed to go into design view, they may have renamed a button(s).

But again, without more info or a sample db, we are all guessing...

JeffCoachman
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Author Comment

by:KTBerwick
ID: 37777136
Service pack 2 installed.

The setup is quite basic, 1 PC, 1 lady (no other users).

None of the buttons are working at all.
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Assisted Solution

by:mbizup
mbizup earned 500 total points
ID: 37777143
I would suggest trying a backup copy of the database.
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Expert Comment

by:mbizup
ID: 37777170
Also - if you are basing your comments about the file trusted location/trust settings on what your user has reported, make doubly sure by checking this yourself.

On the surface (completely non-responsive buttons), it certainly sounds like there is no code running at all -- which sounds awfully like a macro/trust issue.
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Expert Comment

by:Jeffrey Coachman
ID: 37778423
Check mbizups suggestion first...

If not, then post a generic copy of the DB here, that has this issue...
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Expert Comment

by:clarkscott
ID: 37780394
Is it still an "mdb" or has it been converted to "accdb" (2007)?

In the code view, check your REFERENCE files.  Something may have changed.

If all else fails, create a blank mdb or accdb and import everything from the bad project into the new one.

Scott C
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Accepted Solution

by:
KTBerwick earned 0 total points
ID: 37788462
Managed to get it working by making a copy of the file, clearing out the data, saving it, then replacing the data.  Still a bit of a mystery but it works!!

Thanks for all your input.
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Author Closing Comment

by:KTBerwick
ID: 37805162
Still not sure of what the problem was, a bit of trial and error on my part.
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