• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 336
  • Last Modified:

User is a member of Domain Admin group cannot log on to out Windows 2003 file server.

I'm a domain admin in a windows 2008 R2 domain and have no difficulty logging onto any servers via RDP within our domain. However, my coworker who is in the same domain security groups as I am can not log into our windows 2003 sp2 file server with his domain credentials. When he attempt to log into the server using RDP the display screen says "loading personal settings" and it hangs for ever and never really makes the connection. How can I resolve this issue?
0
cheyliger
Asked:
cheyliger
1 Solution
 
Paul MacDonaldDirector, Information SystemsCommented:
Can he log into the machine locally?  My guess would be something wrong with his profile on that machine.
0
 
Darius GhassemCommented:
Try deleting the profile from the server it seems to be corrupted.
0
 
Red_TechCommented:
You'll probably have to reboot the system prior to deleting or renaming the old profile, but doing so should fix the issue like stated above.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 
WORKS2011Austin Tech CompanyCommented:
Have you tried the cleanup tool. You can download here.
0
 
cheyligerAuthor Commented:
Well, he has deleted his profile and renamed it and that did not work either. In fact its generating alot shstat.exe processes in task manager and the same thing started happening for me. We can not log into locally (either) as ourselves but we can log into into locally as domain admin.
0
 
Paul MacDonaldDirector, Information SystemsCommented:
How certain are you this machine is clean (of viruses)?
0
 
cheyligerAuthor Commented:
However, yesterday after much research we decided to reboot the server. A smooth reboot was not possible as server hung. So I had to cold boot it. This cleared out the shstat.exe processes and we can now both RDP successfully into the server. Everything looks fine right now but I wouldn't say that the issue has been resolved until a few days has elapsed (until Monday) and the server remains functioning normally.
0
 
cheyligerAuthor Commented:
I've done full antivirus scan on it too and that came back clean.
0
 
Paul MacDonaldDirector, Information SystemsCommented:
Okay.  I concur with waiting - maybe as long as a week - until you establish you can (or can't) reliably log in to the machine.
0
 
cheyligerAuthor Commented:
So, far everything has continued to look normal. There are NO excessive instances of shstat.exe processes in task manager. In addition, myself and my coworker can also log into the server via RDP without any  difficulty.
0
 
cheyligerAuthor Commented:
Well, it clearly seems that rebooting the server resolved the issue although it does  not tell me what caused it and how to prevent it from happesning again.
0
 
Paul MacDonaldDirector, Information SystemsCommented:
Yes, I hate when that happens.
0
 
cheyligerAuthor Commented:
Everything is still functioning fine/normally. So I'm going to go head and close this question.
0
 
cheyligerAuthor Commented:
It resolved the issue. At least it got the server functioning normally eventhough I was unable to find the route cause of the generation of the numerous shstat.exe processes.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell┬« is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now