Outlook anywhere Sync issues

We have a client running SBS 2011 and all of the clients have full access and sync capabilities with the exchange server with one exception. One client has a Vista home premium machine that he retrieves email from. We installed Outlook 2010 and set up outlook anywhere. Cached mode is on, logon network secuity is set to negotiaite authentication, connect to exchange using http is checked, and all proxy settings are valid. The customer will sporadically have gaps in delivery and sometimes gets messaging errors on sent items. Approximately twice a day (no specific time) he gets the following error message:

8:46:41 Synchronizer Version 14.0.6109
8:46:41 Synchronizing Mailbox 'xxxx xxxxxx'
8:46:41 Terminated in error
8:46:41              [8004010F-501-0-1710]
8:46:41              The client operation failed.
8:46:41              Microsoft Exchange Information Store

So far none of the standard troubleshooting steps have worked.
I have:
Disabled and re-enabled cached mode
Removed and reinstalled his profile
Recreated his OST file.
Reinstalled outlook 2010

For the most part his mail service reception and delivery is immediate, but it will get hung up in the pattern stated above. There are no entries in his his event viewer under system or application logs that correspond to these sync issues
AJBtechAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AJBtechAuthor Commented:
No Takers?
0
AJBtechAuthor Commented:
Ok some further info from logging:
2012/03/29|17:00:36:554|OnIndexStatusChange - Gatherer|2|8450|Add|Directory|mapi://{S-1-5-21-1302396284-105133210-2889612706-1000}/Public Folders - XXXXXXX@XXXXXXXXXXXXXXX.com($4d7239b)/2/||||||0x80041201|FAIL
This seems to be occurring twice daily
0
AJBtechAuthor Commented:
This turned out to be an issue with left over Mcaffee components. Since it was a client machine I reimaged it and no more issues.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Outlook

From novice to tech pro — start learning today.