Solved

Servers not showing up in Network Neighborhood

Posted on 2012-03-28
2
303 Views
Last Modified: 2012-04-24
I have two Server 2003 r2 servers in a workgroup called WORKGROUP.  However, they do not appear in the network neighborhood and I have a vendor that insists that it must appear there for their backup solution to work.

I have done the usual things: computer browser, workstation, and server services are ON; NetBIOS over TCP/IP is ENABLED.  Firewall is turned OFF.  NIC drivers updates. Windows OS updated.  I have looked for a third party firewall that may be interfering but cannot find one. There is no endpoint security software installed that might be causing the issue.  I have scanned both machines for malware/viruses (NONE found).

Both servers are configured to use a WINS server. Both servers appear in the WINS server tables.

DNS is configured correctly (as far as I can tell).

I can open a command prompt and ping the servers using their servername.  I can open an explorer tree and type \\servername and get to the shared folders AND the server will appear in the workgroup until I close the window.
0
Comment
Question by:mednet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 9

Accepted Solution

by:
Geodash earned 400 total points
ID: 37777553
0
 
LVL 29

Expert Comment

by:pwindell
ID: 37778550
I can open a command prompt and ping the servers using their servername.  I can open an explorer tree and type \\servername and get to the shared folders AND the server will appear in the workgroup until I close the window.

That should be all you need.  The vendor is most likely simply wrong.   I run into this quite often with vendors who have no where near the correct networking knowledge that they should have to do their jobs.

The Vendor's product is not going to be looking at the Master Browser List on the Master Browser to find the machine it has to work with (I have never ever ever found one that actually does that).  What it will need to do is be able to resolve the machine name to an IP#,...and from what you describe,...you already have that.
0

Featured Post

Free NetCrunch network monitor licenses!

Only on Experts-Exchange: Sign-up for a free-trial and we'll send you your permanent license!

Here is what you get: 30 Nodes | Unlimited Sensors | No Time Restrictions | Absolutely FREE!

Act now. This offer ends July 14, 2017.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I was prompted to write this article after the recent World-Wide Ransomware outbreak. For years now, System Administrators around the world have used the excuse of "Waiting a Bit" before applying Security Patch Updates. This type of reasoning to me …
This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question