Corrupt Excel 2010 file

I have a user that has an excel file that was created in Excel 2003. She put a password on it so others could view but not update the file.

I just upgraded her to Office 2003 standard. Now when she tries to open the file, she gets a message that the file is corrupt and cannot be opened. Others can open the file in protected view using Excel 2010. I also saved it to my desktop and sent to her and she gets the same error. Not sure how to attack this.....thanks
jslaymonAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

twohawksCommented:
Are you sure the file was not converted to a 2010 format - which is incompatible with versions prior to 2007?
".xlsx" or ".xlsm" uses the newer xml encoding.
If its like that, then open it in 2010, save as excel 97-2003 workbook.

You have likely already checked this, however, I think its the first thing ;^)
0
jslaymonAuthor Commented:
It was originally saved as a 2003 doc. I got around it the old fashion way. I copied and pasted the data into a new 2010 spreadsheet then saved it as a 2010 doc and added the protected view.....thanks
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
jslaymonAuthor Commented:
figured it out
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.