Syncing blackberry to outlook and not a BES

Is it possible to setup a user to have their blackberry sync to the outlook installed on there desktop while a BES is on the network? In the past I have set up a desktop that was always on, the user remained logged into outllook, and the blackberry software would send emails to the phone. I attempted to set this up for a user today with the bb desktop software and I am having issues since it is seeing the BES. It is a long story but due to multiple manage service provider contracts the user will not be connected to the BES.
LVL 1
knada242Asked:
Who is Participating?
 
ICGConnect With a Mentor Commented:
If you switch Outlook to work offline while setting up bb dt software does it give same issue?
0
 
Iain MacMillanIT ManagerCommented:
you should be able to use the current Desktop Manager v6.xx to setup a mail profile from Outlook to the handset.  There is a wizard that guides you through your first connection.

you need to set the handset for Calendar/Contacts to NOT use wireless sync so that all data comes from USB link to Outlook.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.