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0x000006ba Printer error

Posted on 2012-03-28
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Last Modified: 2015-03-25
Fresh image install of windows 7 32bit, I try to add a network printer, get 0x000006ba print spooler has not start, please restart. After logging in an admin, restart service, try to add printer, service stops same error. Any ideas? The image just has office 2010 and windows 7 installed, plus adobe reader
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Question by:ravenrx7
7 Comments
 
LVL 11

Expert Comment

by:X_layer
ID: 37778840
Try this:
Most likely the installed print drivers are corrupting the memory of the spooler process
launch printmanagement.mcs
start the spooler service
Drivers
Refresh
Select the drivers, right Driver Isolation, Isolated
this will move the print drivers into a different process.
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Author Comment

by:ravenrx7
ID: 37778852
ok start the service, got  that
drivers?
I dont have any printers installed.. not understanding the rest of cmds
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LVL 11

Expert Comment

by:X_layer
ID: 37778910
Did you open Printer Management? Then you can there look into drivers and look if any driver is installed. Remove all printer drivers and try connect to the printer again.
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by:nobus
ID: 37780573
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ravenrx7 earned 0 total points
ID: 37844351
took to long for an answer, i just reinstalled the OS, tried all the print spooler fixes
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Author Closing Comment

by:ravenrx7
ID: 37859735
took to long for an answer, i just reinstalled the OS, tried all the print spooler fixes
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Expert Comment

by:cmcmis
ID: 40687201
X Layer's solution worked for me.  

It was an old Dell AIO printer installed on a new Win7 x64 PC.  Every time I turned on the print spooler service, it would turn itself off within 3-4 seconds.  After several attempts, I was able to turn on the service and remove the printer before it stopped again.  after that I deleted all the drivers associated with that printer in print management and it works fine now.  I believe the printer didn't have drivers that would work with Win7 (too old).
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