Solved

wireless 802.1x client issue

Posted on 2012-03-28
4
479 Views
Last Modified: 2012-08-14
I have some older laptops which are having trouble connecting to my new 802.1x SSID.  These older clients have no problem connecting when not using the 802.1x authentication.  My newer clients have no issues with the 802.1x network.  

The older clients are running windows xp using windows zero config (not the wireless adapter supplicant).  The wireless adapter drivers are older and cannot be updated.    I have temporarily tried using a linksys USB adapter on these older clients which works fine with 802.1x, however i would like to use the built-in wireless adapter instead.  Can the 802.1x configuration be changed to work better with the legacy wireless clients?  I am looking for recommendations on fixes or troubleshooting to pinpoint exactly whats causing the issue?

thanks!
0
Comment
Question by:bryanord
  • 2
4 Comments
 
LVL 33

Expert Comment

by:paulmacd
Comment Utility
This is almost certainly an encryption issue and no, it's unlikely you'll be able to update the older devices to work with the newer network.
0
 
LVL 28

Accepted Solution

by:
jhyiesla earned 500 total points
Comment Utility
I agree that encryption is most likely the culprit, but if the laptops are old enough it's possible that they may be using an older 802.11 standard.

If you do find that the router is using WPA2 encryption and Windows on the laptops don't support that, there is a download from MS that will allow XP to support WPA2. It would be worth installing.  We've used it in our company and it worked well.

http://www.microsoft.com/download/en/details.aspx?id=1974
0
 

Author Comment

by:bryanord
Comment Utility
i am going to try this ms update
0
 

Author Closing Comment

by:bryanord
Comment Utility
thanks
0

Featured Post

IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

Join & Write a Comment

Last Mile Wireless The term last mile wireless is a bit deceptive as it can be much more than a mile. It is also called WiMax and 802.16. It generally refers to relatively short distance point-to-point / point-to-multipoint secure wireless connecti…
Hi there, This article summarizes what you need if you are going to set up your home or small business Network Attached Storage (NAS) to be accessible from the internet. Of course there are configuration differences based on your NAS or router ma…
This video discusses moving either the default database or any database to a new volume.
This tutorial demonstrates a quick way of adding group price to multiple Magento products.

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now