Solved

wireless 802.1x client issue

Posted on 2012-03-28
4
489 Views
Last Modified: 2012-08-14
I have some older laptops which are having trouble connecting to my new 802.1x SSID.  These older clients have no problem connecting when not using the 802.1x authentication.  My newer clients have no issues with the 802.1x network.  

The older clients are running windows xp using windows zero config (not the wireless adapter supplicant).  The wireless adapter drivers are older and cannot be updated.    I have temporarily tried using a linksys USB adapter on these older clients which works fine with 802.1x, however i would like to use the built-in wireless adapter instead.  Can the 802.1x configuration be changed to work better with the legacy wireless clients?  I am looking for recommendations on fixes or troubleshooting to pinpoint exactly whats causing the issue?

thanks!
0
Comment
Question by:bryanord
  • 2
4 Comments
 
LVL 34

Expert Comment

by:Paul MacDonald
ID: 37777792
This is almost certainly an encryption issue and no, it's unlikely you'll be able to update the older devices to work with the newer network.
0
 
LVL 28

Accepted Solution

by:
jhyiesla earned 500 total points
ID: 37777829
I agree that encryption is most likely the culprit, but if the laptops are old enough it's possible that they may be using an older 802.11 standard.

If you do find that the router is using WPA2 encryption and Windows on the laptops don't support that, there is a download from MS that will allow XP to support WPA2. It would be worth installing.  We've used it in our company and it worked well.

http://www.microsoft.com/download/en/details.aspx?id=1974
0
 

Author Comment

by:bryanord
ID: 37781749
i am going to try this ms update
0
 

Author Closing Comment

by:bryanord
ID: 37803542
thanks
0

Featured Post

Easy, flexible multimedia distribution & control

Coming soon!  Ideal for large-scale A/V applications, ATEN's VM3200 Modular Matrix Switch is an all-in-one solution that simplifies video wall integration. Easily customize display layouts to see what you want, how you want it in 4k.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Replacing a switch in a 3com 5500 switch stack 2 82
Read-only SNMP string example ? 7 100
Unifi AP 4 85
What To Do With Surplus Rack Server, Controller and Switches? 13 64
 One of the main issues with network wires is that you never have enough.  You run plenty and plan for the worst case but you still end up needing more.  What many people do not realize is with 10BaseT and 100BaseT (but not 1000BaseT) networks you …
Every server (virtual or physical) needs a console: and the console can be provided through hardware directly connected, software for remote connections, local connections, through a KVM, etc. This document explains the different types of consol…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question