Solved

Some elements missing from the website after changing hosting

Posted on 2012-03-28
6
551 Views
Last Modified: 2012-04-17
Hi guys

I have a strange problem with a website. It only affects IE9 and the Linux VPS with cPanel where it is hosted.
This is the website here: http://goo.gl/WUx8V
Once it has loaded you'll see on top right corner that Home and Envelope buttons will have red crosses on them even though the images are still there. And as I said it only happens with IE9. If you open it with other web browsers it is fine. I have the same design up on another server as well and there are no such problems.
Any ideas what might be missing from the setup of this cPanel VPS maybe? I have full access to it and can try pretty much everything.


Thanks
0
Comment
Question by:kirret
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 83

Accepted Solution

by:
Dave Baldwin earned 150 total points
ID: 37778649
I would change the directory path so that there were no spaces in any of the path names.  Spaces get recoded as %20 in a URL and sometimes IE recodes them as '_'.  Sometimes these changes cause the file or path names to not match what is on the server.

I would change "Shiny Small Transparent/home.png" to "ShinySmallTransparent/home.png" without any spaces.  I mean changing the path on the server as well as in the code.
0
 

Author Comment

by:kirret
ID: 37778716
Thanks for your input.
I've changed the folder where these icons are placed so code is going out to that new folder "shiny" but still the same thing happens.
0
 
LVL 83

Expert Comment

by:Dave Baldwin
ID: 37778995
If you put the direct link in IE9, will it open it then?
0
Manage your data center from practically anywhere

The KN8164V features HD resolution of 1920 x 1200, FIPS 140-2 with level 1 security standards and virtual media transmissions at twice the speed. Built for reliability, the KN series provides local console and remote over IP access, ensuring 24/7 availability to all servers.

 

Author Comment

by:kirret
ID: 37779020
If you check, the images are actually displayed, they aren't missing, just that red cross is over it, as a separate layer.
0
 
LVL 12

Assisted Solution

by:Tony van Schaik
Tony van Schaik earned 350 total points
ID: 37779573
You are using a PNG fix plugin that isn't working for IE9, because the code (Filter) that is used is deprecated in IE9, and second it's not necessary. It's only useful for IE6.

Unit PNG fix bug
http://msdn.microsoft.com/en-us/library/ms532969(v=vs.85).aspx > This topic documents a feature of Visual Filters and Transitions, which is deprecated as of Windows Internet Explorer 9.

And why do you need transparency for those icons, they are on a black background/solid background?

It will only cause you cross-browsers issues. PNG fixes are quite useless nowadays. Just disable the plugin and it works again in IE9.

Your issue isn't a hosting/Linux/VPS problem.
0
 

Author Comment

by:kirret
ID: 37855314
An update. The developer of this theme said that he had no idea what was going on with the theme on my server. He also checked the solution provided here but wasn't convinced.
So I'm closing this topic and award point to everyone who contributed.
Thanks
0

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

WordPress is constantly evolving, and with each evolution appears to get better and better.  One of the big drawbacks prior to version 3 was that there was no way to be able to set up a custom menu from the backend. The Old Way Adding menus is…
I annotated my article on ransomware somewhat extensively, but I keep adding new references and wanted to put a link to the reference library.  Despite all the reference tools I have on hand, it was not easy to find a way to do this easily. I finall…
The purpose of this video is to demonstrate how to prevent comment spam on a WordPress Website. This will be demonstrated using a Windows 8 PC. Plugin Akismet will be used. Go to your WordPress login page. This will look like the following: myw…
The purpose of this video is to demonstrate how to set up an RSS Feed on a WordPress Website. This will be demonstrated using a Windows 8 PC. Feedburner will be used for this demonstration. Go to your WordPress login page. This will look like the…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question