?
Solved

Some elements missing from the website after changing hosting

Posted on 2012-03-28
6
Medium Priority
?
558 Views
Last Modified: 2012-04-17
Hi guys

I have a strange problem with a website. It only affects IE9 and the Linux VPS with cPanel where it is hosted.
This is the website here: http://goo.gl/WUx8V
Once it has loaded you'll see on top right corner that Home and Envelope buttons will have red crosses on them even though the images are still there. And as I said it only happens with IE9. If you open it with other web browsers it is fine. I have the same design up on another server as well and there are no such problems.
Any ideas what might be missing from the setup of this cPanel VPS maybe? I have full access to it and can try pretty much everything.


Thanks
0
Comment
Question by:kirret
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
6 Comments
 
LVL 84

Accepted Solution

by:
Dave Baldwin earned 450 total points
ID: 37778649
I would change the directory path so that there were no spaces in any of the path names.  Spaces get recoded as %20 in a URL and sometimes IE recodes them as '_'.  Sometimes these changes cause the file or path names to not match what is on the server.

I would change "Shiny Small Transparent/home.png" to "ShinySmallTransparent/home.png" without any spaces.  I mean changing the path on the server as well as in the code.
0
 

Author Comment

by:kirret
ID: 37778716
Thanks for your input.
I've changed the folder where these icons are placed so code is going out to that new folder "shiny" but still the same thing happens.
0
 
LVL 84

Expert Comment

by:Dave Baldwin
ID: 37778995
If you put the direct link in IE9, will it open it then?
0
WordPress Tutorial 2: Terminology

An important part of learning any new piece of software is understanding the terminology it uses. Thankfully WordPress uses fairly simple names for everything that make it easy to start using the software.

 

Author Comment

by:kirret
ID: 37779020
If you check, the images are actually displayed, they aren't missing, just that red cross is over it, as a separate layer.
0
 
LVL 12

Assisted Solution

by:Tony van Schaik
Tony van Schaik earned 1050 total points
ID: 37779573
You are using a PNG fix plugin that isn't working for IE9, because the code (Filter) that is used is deprecated in IE9, and second it's not necessary. It's only useful for IE6.

Unit PNG fix bug
http://msdn.microsoft.com/en-us/library/ms532969(v=vs.85).aspx > This topic documents a feature of Visual Filters and Transitions, which is deprecated as of Windows Internet Explorer 9.

And why do you need transparency for those icons, they are on a black background/solid background?

It will only cause you cross-browsers issues. PNG fixes are quite useless nowadays. Just disable the plugin and it works again in IE9.

Your issue isn't a hosting/Linux/VPS problem.
0
 

Author Comment

by:kirret
ID: 37855314
An update. The developer of this theme said that he had no idea what was going on with the theme on my server. He also checked the solution provided here but wasn't convinced.
So I'm closing this topic and award point to everyone who contributed.
Thanks
0

Featured Post

Are You Using the Best Web Development Editor?

The worlds of web hosting and web development are constantly evolving. Every year we see design trends change, coding standards adapt and new frameworks/CMS created. With such a quick pace of change it’s easy to get lost trying to keep up.

See if your editor made the list.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you don't have the right permissions set for your WordPress location in IIS, you won't be able to perform automatic updates. Here's how to fix the problem.
This article shows the steps required to install WordPress on Azure. Web Apps, Mobile Apps, API Apps, or Functions, in Azure all these run in an App Service plan. WordPress is no exception and requires an App Service Plan and Database to install
This video teaches viewers how to create their own website using cPanel and Wordpress. Tutorial walks users through how to set up their own domain name from tools like Domain Registrar, Hosting Account, and Wordpress. More specifically, the order in…
The purpose of this video is to demonstrate how to set up basic WordPress SEO. This will be demonstrated using a Windows 8 PC. The plugin used will be WordPress SEO by Yoast. Go to your WordPress login page. This will look like the following: myw…

765 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question