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QSee camera images unable to be viewed remotely

Posted on 2012-03-28
Medium Priority
Last Modified: 2012-03-28
I can view my QSee camera images locally and through the VPN. When I try to connect remotely, I can see the Login page, but when I press Login, I get a message that says, "Connect failed!"
Question by:edison04
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LVL 12

Expert Comment

ID: 37778644
Have you configured port forwarding 80==>2000?  Your firewall allows port 2000?

Author Comment

ID: 37778696
I don't know very much about routers, but unfortunately I'm the one who has to configure it. I did not know how to do port forwarding on my Cisco RV 220W, so I took a suggestion online on how to do it through the firewall rules.
LVL 12

Expert Comment

ID: 37779007
So what have you done on your router?  Can you post the commands you used?
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Author Comment

ID: 37779097
The config is through a GUI. These are the settings I have.

Firewall Access Control IPv4 Rules:
From Zone: Trusted (LAN)
To Zone: WAN
Service: HTTP
Action: Always Allow
Source Hosts: Single Address
Destination Hosts: Any
SNAT IP Type: WAN Interface Address
QoSPriority: Normal-Service

From: WAN
Service: HTTP
Action: Always Allow
Source Hosts: Any
Send to Local Server (DNAT IP):
Port Forwarding: X Enable
Translate Port Number (DNAT Port): 80
Internet Destination: Other
Internet Destination IP:

Port Forwarding:
Local Server IP Address: TCP Port #: 80
Local Server IP Address: TCP Port #: 6036
LVL 12

Accepted Solution

tgtran earned 2000 total points
ID: 37779180
You may want to repeat the same exercise (step 2, incoming from WAN to LAN)  for ports 6036 and 2000

Author Closing Comment

ID: 37779248
You're awesome! Thanks so much :)

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