Solved

QSee camera images unable to be viewed remotely

Posted on 2012-03-28
6
3,175 Views
Last Modified: 2012-03-28
I can view my QSee camera images locally and through the VPN. When I try to connect remotely, I can see the Login page, but when I press Login, I get a message that says, "Connect failed!"
0
Comment
Question by:edison04
  • 3
  • 3
6 Comments
 
LVL 12

Expert Comment

by:tgtran
ID: 37778644
Have you configured port forwarding 80==>2000?  Your firewall allows port 2000?
0
 

Author Comment

by:edison04
ID: 37778696
I don't know very much about routers, but unfortunately I'm the one who has to configure it. I did not know how to do port forwarding on my Cisco RV 220W, so I took a suggestion online on how to do it through the firewall rules.
0
 
LVL 12

Expert Comment

by:tgtran
ID: 37779007
So what have you done on your router?  Can you post the commands you used?
0
ScreenConnect 6.0 Free Trial

Explore all the enhancements in one game-changing release, ScreenConnect 6.0, based on partner feedback. New features include a redesigned UI, app configurations and chat acknowledgement to improve customer engagement!

 

Author Comment

by:edison04
ID: 37779097
The config is through a GUI. These are the settings I have.

Firewall Access Control IPv4 Rules:
1)
From Zone: Trusted (LAN)
To Zone: WAN
Service: HTTP
Action: Always Allow
Source Hosts: Single Address
From: 192.168.100.250
Destination Hosts: Any
SNAT IP Type: WAN Interface Address
QoSPriority: Normal-Service

2)
From: WAN
To: LAN
Service: HTTP
Action: Always Allow
Source Hosts: Any
Send to Local Server (DNAT IP): 192.168.100.250
Port Forwarding: X Enable
Translate Port Number (DNAT Port): 80
Internet Destination: Other
Internet Destination IP: 184.180.3.175

Port Forwarding:
Local Server IP Address: 192.168.100.250 TCP Port #: 80
Local Server IP Address: 192.168.100.250 TCP Port #: 6036
0
 
LVL 12

Accepted Solution

by:
tgtran earned 500 total points
ID: 37779180
You may want to repeat the same exercise (step 2, incoming from WAN to LAN)  for ports 6036 and 2000
1
 

Author Closing Comment

by:edison04
ID: 37779248
You're awesome! Thanks so much :)
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A few customers have recently asked my thoughts on Password Managers.  As Security is a big part of our industry I was initially very hesitant and sceptical about giving a program all of my secret passwords.  But as I was getting asked about them mo…
No security measures warrant 100% as a "silver bullet". The truth is we also cannot assume anything but a defensive and vigilance posture. Adopt no trust by default and reveal in assumption. Only assume anonymity or invisibility in the reverse. Safe…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question