Go Premium for a chance to win a PS4. Enter to Win

x
?
Solved

Outlook 2010 periodically attempts to connect to old Exchange 2010 server.

Posted on 2012-03-28
2
Medium Priority
?
1,779 Views
Last Modified: 2012-06-21
We have a situation where we had two Exchange 2010 servers for a while. The old one had some storage problems and we hurriedly migrated users to a new server. The old server has been completely decommissioned. Outlook and email function properly, except people get a "Trying to connect to Microsoft Exchange" message occasionally in the status bar. When I view the Outlook Connection Status, it is attempting to connect to our old mail server with a status of Referral. It repeats for a while and then the message disappears from the connection monitor and the Outlook status goes back to Connected to Microsoft Exchange.

I have attached screenshots of the symptoms.

I need help determining where this old setting is and how to remove it. Thank you.
Microsoft-Outlook---Normal.png
Outlook---Connecting.png
0
Comment
Question by:leviatdr
2 Comments
 
LVL 16

Accepted Solution

by:
Auric1983 earned 1500 total points
ID: 37781961
When you did the migration.  Did you update the DNS records for autodiscover internally?
There must be *something* that is still pointing to the old server.  Did you uninstall exchange 2010 from the old server?  This is actually really important as it removes the references to that old server from your Exchange organization.

If you delete the users outlook profile and then recreate it does it then stop trying to connect to the old mail server?
0
 

Author Comment

by:leviatdr
ID: 37782547
I've been running Outlook on a new profile all day and haven't had the Connecting message. Looks like it is something in the profile.
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

The main intent of this article is to make you aware of ‘Exchange fail to mount’ error, its effects, causes, and solution.
This month, Experts Exchange sat down with resident SQL expert, Jim Horn, for an in-depth look into the makings of a successful career in SQL.
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses

926 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question