Solved

Excel Formula (INDEX & MATCH) Help

Posted on 2012-03-28
6
313 Views
Last Modified: 2012-03-28
Hi Guys n Girls,
Can you please have a look at the attached file, I am unable to sort out the right formula.

The "Availability" Sheet will have about 4000 lines of data from 1 September 2009 through to today. The data will consist of all the call center reps I have under me.

The Daily_Report Sheet has the bulk of thier results but is missing the "After Call" in Column E on the "Availability" Sheet.

I need a formula that will look at Column A & B of "Daily_Report" and find the match on "Availability" (Agents Name and matching date).

When it has found the match i need it to display the corresponding result in "Activity" Column D, known as Activity Summary - Total Time.

I hope this explanation is sufficient, If not however please ask me any questions!!!

Kind Regards,

Luke
0
Comment
Question by:getinked
  • 3
  • 2
6 Comments
 
LVL 42

Expert Comment

by:dlmille
ID: 37779766
No file attached.

Dave
0
 

Author Comment

by:getinked
ID: 37779827
Hmmmm, I attached it... Trying again!
Data-demo.xlsx
0
 
LVL 43

Expert Comment

by:Saqib Husain, Syed
ID: 37779845
Try

=SUMIFS(Availability!D:D,Availability!A:A,Daily_Report!B4,Availability!B:B,Daily_Report!A:A)

in J4 and copy down. format as [h]:mm:ss
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:getinked
ID: 37780054
Ok, So I gave it a go and it does give a result but unsure why it is altering the data, I was not aware (and I appologise) that in some cases there will be no result to give.
I have attached a fresh version with your formula, and a more reflective data set.

Please let me know if you need more information!
Data-demo.xlsx
0
 
LVL 43

Accepted Solution

by:
Saqib Husain, Syed earned 500 total points
ID: 37780237
The formula you have entered refers to a sheet called "Final_data" which is not available in the given file. It will work if you enter the formula I have given above as-is.

Now I have also included a check that the last column should be "After Call". You can use either formula.

=SUMIFS(Availability!D:D,Availability!A:A,B3,Availability!B:B,A3,Availability!E:E,"After Call")
Copy-of-Data-demo-1.xlsx
0
 

Author Closing Comment

by:getinked
ID: 37780241
First option did work, I placed the data in a new sheet and it worked.
Thank you for your prompt response!
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This tutorial explains how to create a series of drop-down lists that are dependent upon prior selections to guide (“force”) the user to make the correct selection and reduce data errors within Microsoft Excel. Excel 2010 was used for this tutorial;…
This article will guide you to convert a grid from a picture into Excel format using Microsoft OneNote and no other 3rd party application.
This Micro Tutorial demonstrates in Microsoft Excel how to consolidate your marketing data by creating an interactive charts using form controls. This creates cool drop-downs for viewers of your chart to choose from.
Excel styles will make formatting consistent and let you apply and change formatting faster. In this tutorial, you'll learn how to use Excel's built-in styles, how to modify styles, and how to create your own. You'll also learn how to use your custo…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question