acer aspire 7740-5691 scrollbar in trackpad does not function

it is the scrollbar buttons on the right side of trackpad
LVL 1
rgb192Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

BobRalphCommented:
Make sure all drivers are installed and up to date. Missing or corrupted drivers can cause the scroll function to stop working. You'll want to update the "touchpad driver" either from device manager in Windows or download the driver from Acer's website. Make sure to reboot the computer after reinstalling the driver.
0
rgb192Author Commented:
where is acer website link
0
BobRalphCommented:
Just select Notebook, then Aspire, then Aspire 7749 and it will show you the list of available drivers for that model: http://us.acer.com/ac/en/US/content/drivers

Windows may be able to do it for you automatically. Click the start button and then type in "device manager" in the search bar and click the device manager link. Look through the list to find the touchpad/mouse driver and double click. Then click on the "Driver" tab and click update driver, and let Windows search the internet for the update.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
rgb192Author Commented:
thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.