Solved

OTRS AD integration

Posted on 2012-03-28
1
2,112 Views
Last Modified: 2012-06-27
I have recently built an OTRS 3.1server. We want it setup to handle user accounts and authentication thru Active Directory.

But still AD cant see on the OTRS GUI.
Can someone help? How can i know i have a AD connection if not where can i fix it?
0
Comment
Question by:apollo-13
1 Comment
 
LVL 3

Accepted Solution

by:
WebF00L earned 500 total points
ID: 37780555
I don't know if they changed metods in 3.1 but for 2.4 this works. (Watch youtube video)

http://www.youtube.com/watch?v=ZwODnB5L5lM

Else you have the manual here
http://doc.otrs.org/3.1/en/html/


//WebFooL Untangle.Com evangelist
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
Synchronize a new Active Directory domain with an existing Office 365 tenant
This tutorial will walk an individual through locating and launching the BEUtility application to properly change the service account username and\or password in situation where it may be necessary or where the password has been inadvertently change…
Internet Business Fax to Email Made Easy - With eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, fr…

863 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

24 Experts available now in Live!

Get 1:1 Help Now