OTRS AD integration

I have recently built an OTRS 3.1server. We want it setup to handle user accounts and authentication thru Active Directory.

But still AD cant see on the OTRS GUI.
Can someone help? How can i know i have a AD connection if not where can i fix it?
apollo-13Asked:
Who is Participating?
 
WebF00LCommented:
I don't know if they changed metods in 3.1 but for 2.4 this works. (Watch youtube video)

http://www.youtube.com/watch?v=ZwODnB5L5lM

Else you have the manual here
http://doc.otrs.org/3.1/en/html/


//WebFooL Untangle.Com evangelist
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.