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Netgear DGN2000 needs resetting. locked

Posted on 2012-03-29
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Last Modified: 2012-04-05
I tried remotely to upgrade the firmware on a netgear DGN2000 router. This didn't go well ! . The router is just flashing it's power led, which means that it's knackered. I have followed the various hard and soft reset procedures from the netgear forum with no effect. Hold reset for 60 secs, nope, hold reset 20 secs, pull power cord 20 secs, and then power on whilst holding for further 20 secs. Still to no avail, i've even tried loading the firmware from a cmd tftp. Still no joy. HELP URGENT
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Question by:oldtighthead
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andrewmcc earned 500 total points
ID: 37781031
We deploy the same routers for a number of users

NB There is something for you to be aware of.
These routers do have an issue (with some batches) of overheating.
Plus you may have more than one version of the router firmware.
Could you download the firmware again and double check it is the right version?

Netgear usually cover a 12mth warranty as minimum though in the UK we get 24mth as standard.
How old is the router? Also check if the router is at a normal temperature or running hot?
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by:oldtighthead
ID: 37781112
I'm pretty sure this router is out of warranty now, I do undertsand the over heating issue and we did put the unit on a metal block to act as a heat sink, i doubt if this is the issue since it all went haywire after a firmware upgrade last night. With the power led flashing is it in a "suitable" state to recieve a firmware load. ?. I've had a pc connected directly to the unit and addressed it correctly but no response to firmware load or to pinging the default router address
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by:oldtighthead
ID: 37785490
Unable to reset router, had to attend site with replacement, it's now back at the office for diagnosis with a hammer
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