Solved

Blackberry's on BES, can search with google app but cannot click the links.

Posted on 2012-03-29
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Last Modified: 2012-06-03
Hi,

Can anyone enlighten me on to why users can search with the google app on their blackberry's, but then cannot click any of the links shown in the results.

We are using Blackberry Enterprise Server.

Thanks,

Sam
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Question by:TriumphLTD
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5 Comments
 

Author Comment

by:TriumphLTD
ID: 37795424
Any ideas on this one please? This is happening for all users.

Thanks,

Sam
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LVL 20

Expert Comment

by:Iain MacMillan
ID: 37810308
do you have any policy restrictions for web access or allowed applications?  do they have a login for Google?  your BES server logs may also show what is being blocked when they try and click a link.
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Expert Comment

by:Iain MacMillan
ID: 37810309
also need your BES server version and handset model & OS version.
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Accepted Solution

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TriumphLTD earned 0 total points
ID: 38021689
We never fixed this...
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Author Closing Comment

by:TriumphLTD
ID: 38041276
We didnt have time to fix and we are moving away from blackberries
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