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Slow logon to Citrix XA6 published Desktop (windows server 2008 R2)  - Internet explorer branding policy

Posted on 2012-03-29
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1,848 Views
Last Modified: 2012-11-19
Hi Guys,
I was looking for some expert advice. We have 5 Citrix servers in a farm using TS Roaming profiles. When a user logs into Citrix the log in process hangs for 1 minute on the internet explorer branding policy part. Now I have looked at several threads online regarding this issue and found several other people with the same problem. We are using internet explorer 8 but I have also tested it on a test server with ie9 and still with the same results.

I used GPLOGVIEW to find out what is happening and confirmed that it is the Branding policy that hangs.

To try and correct it I did the follwoing:

- Disabled all the GPOs that had any branding settings
- Added the reg key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_PARSING_BRANDING_CMDLINE_FLAGS_KB941158

I found references to a DLL file but I could not get a version that would work on our server as our server is 64bit.(iedkcs32.dll)

Is there anyone out there that knows or has been through this problem before?
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Question by:MSSC_support
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11 Comments
 

Author Comment

by:MSSC_support
ID: 37781158
Also, this is the GPLogview result:


2012-03-29 11:21:37.345      5016      Completed Internet Explorer Branding Extension Processing in 37188 milliseconds.
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LVL 31

Expert Comment

by:Cláudio Rodrigues
ID: 37781834
Have you tried opening a command prompt as administrator and typing rundll32 iedkcs32.dll;Clear ?

Cláudio Rodrigues
Microsoft MVP - RDS
Citrix CTP
0
 
LVL 23

Expert Comment

by:Ayman Bakr
ID: 37785889
Do you have folder redirection set? Try adding the following key on the client PCs:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\MAIN\FeatureControl\FEATURE_GPO_BRANDING_WITH_FOLDER_REDIRECTION_KB888254

Inside that key add '*' as a REG_DWORD with value of 1.

Note you add the character * without the quotes.
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Expert Comment

by:LaimHeloc
ID: 37789203
I have published desktops that had a similar issue and found using group policy preferences caused our slow logons.  We could not stop using the preferences so we found a work around.  Each session logon causes files/folders to be written to C:\ProgramData\Microsoft\Group Policy\History.  After a while there are thousands of files in there and each is enumerated during the logon process.  We set this simple script to run everyday to clear the directory and the user complaints went way down.

rd "C:\ProgramData\Microsoft\Group Policy\History" /s /q
0
 

Author Comment

by:MSSC_support
ID: 37807056
rundll32 iedkcs32.dll;Clear did not work.

Also we have folder redirection but how does the client affect this?


lastly clearing "C:\ProgramData\Microsoft\Group Policy\History" did not work
0
 
LVL 23

Expert Comment

by:Ayman Bakr
ID: 37807961
If you have folder redirection then that's fine.

However, did you apply the registry setting I proposed?
0
 

Author Comment

by:MSSC_support
ID: 37823979
tried the reg fix and this didn't work.
0
 

Author Comment

by:MSSC_support
ID: 37964445
Anyone else?
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Accepted Solution

by:
MSSC_support earned 0 total points
ID: 38599060
managed to resolve this issue myself.
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LVL 23

Expert Comment

by:Ayman Bakr
ID: 38600278
To benefit the community it would be ideal to present your solution here and then accept that comment as the solution to your issue.
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Author Closing Comment

by:MSSC_support
ID: 38612210
resolved this issue myself
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