Office 365 Shared Mialbox Outlook profile setup

Hi All,

We are currently using Office 365 for our mail solution. I am having a problem setting up a shared mailbox that I setup in PowerShell. The shared mailbox is "support@domain.com" and I want to set up an Outlook 2010 profile, but when I put in the details it doesn't recognize the password, which I have tested in OWA and it does log in. I have even changed the password and tried setting it up with an Exchange, POP and IMAP accounts all with the same result.

Any ideas?
kdonnelly81Asked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Jian An LimSolutions ArchitectCommented:
the idea of shared mailbox is it do not consume more licence.

If you able to put a password and get a external users to login, do you think microsoft will be kind to let you do so?

So the answer is, if it is a shared mailbox, it cannot be login-enabled. if you want login enabled, you need to pay for the licence and convert to a normal user.


http://blogs.technet.com/b/ptsblog/archive/2011/12/07/set-up-a-shared-mailbox-in-office-365.aspx
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Office

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.