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Office 365 Shared Mialbox Outlook profile setup

Posted on 2012-03-29
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Last Modified: 2012-08-14
Hi All,

We are currently using Office 365 for our mail solution. I am having a problem setting up a shared mailbox that I setup in PowerShell. The shared mailbox is "support@domain.com" and I want to set up an Outlook 2010 profile, but when I put in the details it doesn't recognize the password, which I have tested in OWA and it does log in. I have even changed the password and tried setting it up with an Exchange, POP and IMAP accounts all with the same result.

Any ideas?
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Question by:kdonnelly81
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Jian An Lim earned 2000 total points
ID: 37785393
the idea of shared mailbox is it do not consume more licence.

If you able to put a password and get a external users to login, do you think microsoft will be kind to let you do so?

So the answer is, if it is a shared mailbox, it cannot be login-enabled. if you want login enabled, you need to pay for the licence and convert to a normal user.


http://blogs.technet.com/b/ptsblog/archive/2011/12/07/set-up-a-shared-mailbox-in-office-365.aspx
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