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how to allow mobile syncing in exchange 2010

Posted on 2012-03-29
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Last Modified: 2012-03-29
I just moved my mailbox over to exchange 2010 from 2003 and now my iphone will not sync. I want to check the setting on my account to make sure it's allowed. I already update the url to the new url on my phone. I know where allow mobile sync is in exchange 2003, where is this setting in 2010?
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Question by:knfitz
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it_david_glover earned 500 total points
ID: 37781938
1. Launch the EMC
2. Right click on your mailbox and select Properties
3. Select the Mailbox Features tab
4. Review the Exchange Active Sync setting; if its status is Disabled, select it and click the Enable button.
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by:mlehnertz
ID: 37781990
There is another Active Directory setting that you should check as well.  Below is the Microsoft Technet link.

From Microsoft's Technet page -

In Exchange Server 2010, you may also experience this issue if the Exchange Servers group does not have the appropriate permission to the mailbox object in Active Directory. The most common cause for this is broken Access Control List (ACL) inheritance in Active Directory.

To check whether inheritance is disabled on the user:
1. Open Active Directory Users and Computers.
 
2. On the menu at the top of the console, click View > Advanced Features.
 
3. Locate and right-click the mailbox account in the console, and then click Properties.
 
4. Click the Security tab.
 
5. Click Advanced.
 
6. Make sure that the check box for "Include inheritable permissions from this object's parent" is selected.
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