outgoing email getting spammed

We're a small business using a paid per user google account for our business emails.  Our url is www.elevatid.com, my email is kris@elevatid.com.  We're very frustrated because a lot of our outbound email is ending up in the spam box at many of our legitimate recipients, more so at big corporations like Lockheed, Dupont and others.

Our question is, how can we verify what is causing this?  Do corporate web servers black-list anything that has "google" in the header or a google related IP?  Should we move to our own exchange server instead?  We've checked our domain through black lists and we're clean..so I think.  Our emails always pass other spam tests online.  So what could cause this?  To me, this is lifes greatest mystery and its costing us big-time.  We've lost contacts and possibly business since our efforts to reach others are not getting through.  Please help!
KrivelAsked:
Who is Participating?
 
Sudeep SharmaConnect With a Mentor Technical DesignerCommented:
@Krivel,

I think its mostly related to the content of the email which you are sending. I am sure if you would send any email which has just text ( a one liner) it would not be blocked or go to the spam folder of the recipient. However if there are some content or content with attachment then chances are more that they would land up in the spam/junk folder.

I hope that would help.

Sudeep
0
 
William FulksSystems Analyst & WebmasterCommented:
It all depends on what the recipient's system is running. At my old job, we used a Barracuda and it would block all kinds of stuff for no apparent reason, yet spam would still get through all the time. No spam filter is perfect.
0
 
Ernie BeekExpertCommented:
You could check if you have an SPF record set up for your domain in DNS. Lots of companies check on that and consider mail spam if you don't have one.
0
Get your problem seen by more experts

Be seen. Boost your question’s priority for more expert views and faster solutions

 
KrivelAuthor Commented:
We do have spf set up.  I know that any given spam filter has its flaws but I'm curious to know if a lot of corporations block anything from "google" or a known google ip if it appears anywhere in the header...right off the bat, regardless of who its from.
0
 
KrivelAuthor Commented:
How about a URL in the signature, is that a "red flag"?  How about URL in the body text?
0
 
Sudeep SharmaTechnical DesignerCommented:
Yes they would also add to the spam score of any Anti-Spam engine.

As I said if you could test with just a plain email you would see that messages are not getting blocked.
Once that is done. try to add the content of your spammed emails to what is triggering anti-spam engines.
0
 
Jeff PerkinsOwnerCommented:
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.