Solved

outgoing email getting spammed

Posted on 2012-03-29
8
421 Views
Last Modified: 2012-05-26
We're a small business using a paid per user google account for our business emails.  Our url is www.elevatid.com, my email is kris@elevatid.com.  We're very frustrated because a lot of our outbound email is ending up in the spam box at many of our legitimate recipients, more so at big corporations like Lockheed, Dupont and others.

Our question is, how can we verify what is causing this?  Do corporate web servers black-list anything that has "google" in the header or a google related IP?  Should we move to our own exchange server instead?  We've checked our domain through black lists and we're clean..so I think.  Our emails always pass other spam tests online.  So what could cause this?  To me, this is lifes greatest mystery and its costing us big-time.  We've lost contacts and possibly business since our efforts to reach others are not getting through.  Please help!
0
Comment
Question by:Krivel
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 14

Expert Comment

by:William Fulks
ID: 37782036
It all depends on what the recipient's system is running. At my old job, we used a Barracuda and it would block all kinds of stuff for no apparent reason, yet spam would still get through all the time. No spam filter is perfect.
0
 
LVL 35

Expert Comment

by:Ernie Beek
ID: 37782197
You could check if you have an SPF record set up for your domain in DNS. Lots of companies check on that and consider mail spam if you don't have one.
0
 

Author Comment

by:Krivel
ID: 37782492
We do have spf set up.  I know that any given spam filter has its flaws but I'm curious to know if a lot of corporations block anything from "google" or a known google ip if it appears anywhere in the header...right off the bat, regardless of who its from.
0
Is Your DevOps Pipeline Leaking?

Is your CI/CD pipeline a hodge-podge of randomly connected tools? You’ve likely got a tool to fix one problem & then a different tool to fix another, resulting in a cluster of tools with overlapping functionality. Learn how to optimize your pipeline with Gartner's recommendations

 
LVL 30

Accepted Solution

by:
Sudeep Sharma earned 500 total points
ID: 37782613
@Krivel,

I think its mostly related to the content of the email which you are sending. I am sure if you would send any email which has just text ( a one liner) it would not be blocked or go to the spam folder of the recipient. However if there are some content or content with attachment then chances are more that they would land up in the spam/junk folder.

I hope that would help.

Sudeep
0
 

Author Comment

by:Krivel
ID: 37782859
How about a URL in the signature, is that a "red flag"?  How about URL in the body text?
0
 
LVL 30

Expert Comment

by:Sudeep Sharma
ID: 37782952
Yes they would also add to the spam score of any Anti-Spam engine.

As I said if you could test with just a plain email you would see that messages are not getting blocked.
Once that is done. try to add the content of your spammed emails to what is triggering anti-spam engines.
0
 
LVL 15

Expert Comment

by:Jeff Perkins
ID: 38014494
This question has been classified as abandoned and is closed as part of the Cleanup Program. See the recommendation for more details.
0

Featured Post

[Webinar] Code, Load, and Grow

Managing multiple websites, servers, applications, and security on a daily basis? Join us for a webinar on May 25th to learn how to simplify administration and management of virtual hosts for IT admins, create a secure environment, and deploy code more effectively and frequently.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

We are happy to announce a brand new addition to our line of acclaimed email signature management products – CodeTwo Email Signatures for Office 365.
Unified and professional email signatures help maintain a consistent company brand image to the outside world. This article shows how to create an email signature in Exchange Server 2010 using a transport rule and how to overcome native limitations …
This Micro Tutorial demonstrates  how Internet marketers work with competitive analysis data, and a common task in data preparation is creating separate column for domains. You will then extract from a list of URLs.
With Secure Portal Encryption, the recipient is sent a link to their email address directing them to the email laundry delivery page. From there, the recipient will be required to enter a user name and password to enter the page. Once the recipient …

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question