Dell Latitiude D630 Speed Step? problem

Posted on 2012-03-29
Last Modified: 2016-11-23
I have a Dell Latitude D630 that has an Intel Core 2 Duo with 2.50Ghz.  The user says it suddenly got much slower and a check of the processor says it's running at 772Mhz instead of 2.50.  I updated the BIOS and checked the BIOS settings. Speed Step is on and claims that off would set to the lowest.  I have performed anti-malware scans, no new applications, disk is defragmented, etc...

I set the power option to 'Always on' - No change

I looked in the dell area for 'Microsoft Speedstep fix for XP' and found some but none will execute on the Latitude D630 - Says not supported system.  I checked the downloads and updates on the Dell support site and couldn't find anything for that particular system.

The physical machine is very clean with no obstructions to the vents and the fan seems to be working just fine.

Any suggestions?
Question by:getzie
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 95

Accepted Solution

John Hurst earned 250 total points
ID: 37782414
Speed Step is supposed to work that way.  

Look for CPU-Z (Google) and install it. It is free. It will show you how CPU speed changes for varying loads.

The thing is that Speed Step lowers CPU frequency very quickly, so you need to check frequently.

See if that sheds any light. ... Thinkpads_User
LVL 16

Assisted Solution

l33tf0b earned 250 total points
ID: 37782437
Have you tried HW diagnostics from Dell Boot CD or onboard diagnostics?

Author Comment

ID: 37785144
Cool.  Thanks.  I'd forgotten about CPU-Z.  I hadn't run the Dell diagnostics but I will now.
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

LVL 95

Expert Comment

by:John Hurst
ID: 37794137
Hello getzie: Any follow up?   … Thinkpads_User

Author Comment

ID: 37794307
Not yet.  Early this week I hope.  The user has indicated that he may rather replace than allow me to troubleshoot further... which would be too bad but the machine is of a certain age.  Certainly by Tuesday I'll know.

Author Closing Comment

ID: 37807678
Thanks guys... The user works remotely and decided to replace the machine so I won't get to play with it further.
LVL 95

Expert Comment

by:John Hurst
ID: 37807798
Thank you and thanks for the update.  ....

Featured Post

Connect further...control easier

With the ATEN CE624, you can now enjoy a high-quality visual experience powered by HDBaseT technology and the convenience of a single Cat6 cable to transmit uncompressed video with zero latency and multi-streaming for dual-view applications where remote access is required.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article you will get to know about pros and cons of storage drives HDD, SSD and SSHD.
Lithium-ion batteries area cornerstone of today's portable electronic devices, and even though they are relied upon heavily, their chemistry and origin are not of common knowledge. This article is about a device on which every smartphone, laptop, an…
Two types of users will appreciate AOMEI Backupper Pro: 1 - Those with PCIe drives (and haven't found cloning software that works on them). 2 - Those who want a fast clone of their boot drive (no re-boots needed) and it can clone your drive wh…
Finding and deleting duplicate (picture) files can be a time consuming task. My wife and I, our three kids and their families all share one dilemma: Managing our pictures. Between desktops, laptops, phones, tablets, and cameras; over the last decade…

710 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question