Solved

Exchange 2010 Database log problem

Posted on 2012-03-29
8
5,458 Views
Last Modified: 2012-04-10
Hello all and thanks to anyone who can give me some assistance.

Our exchange setup:

Exchange 2010 SP1 - 2 sites with all roles installed - connected via 100m circuit.  We have 5 databases setup on a DAG.

The server with the passive copies crashed yesterday - showing the following in the eventlogs

RPC request to the Microsoft Exchange Information Store service for log truncation failed for database store2\EXCHANGE2. Error: 4294965485.

I deleted this particular databases passive copy, and reseeded.  Everything looked okay until the backup ran on the active databases and crashed trying to delete the logs for this db.

Any advice?

Thanks again

Pat
0
Comment
Question by:techlinden
  • 4
  • 3
8 Comments
 
LVL 24

Expert Comment

by:Rajith Enchiparambil
ID: 37782477
0
 

Author Comment

by:techlinden
ID: 37782514
RPC traffic is passing fine - 4 other databases are truncating logs without trouble.
0
 
LVL 42

Expert Comment

by:Amit
ID: 37782618
First, you should be taking backup for Active database, always take backup for passive db. Second, check the AV exclusion, if AV exclusion is set properly. I guess this db might be in a separate lun, so you might need to check AV exclusion, don't forget to exclude SAN physical path from AV. Normally admin exclude the logical path, but AV still scans the physical path.
0
PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

 
LVL 42

Expert Comment

by:Amit
ID: 37782627
Ignore typo error

First, you should not be taking backup for Active database, always take backup for passive db. Second, check the AV exclusion, if AV exclusion is set properly. I guess this db might be in a separate lun, so you might need to check AV exclusion, don't forget to exclude SAN physical path from AV. Normally admin exclude the logical path, but AV still scans the physical path.
0
 

Author Comment

by:techlinden
ID: 37782652
Thanks much for the help

No AV on either box - no SAN - all local storage

We are attempting backup now with symantec, and it is hanging at consistency check
0
 

Author Comment

by:techlinden
ID: 37782677
Also seeing the following in the event log during the backup

Content Indexing function 'CISearch::EcGetRowsetAndAccessor' received an unusual and unexpected error code from MSSearch.
Mailbox Database: nystore2
Error Code: 0x80041606
0
 
LVL 42

Accepted Solution

by:
Amit earned 500 total points
ID: 37782691
Looks like index is corrupt. Here your options:

1) Fix the corrupt index
2) Repair the db
3) Create new db, move the mailboxes to new db, remove old db.

All 3 options are ok, you need to check how long you can take the down time. Option 3 has zero downtime.
0
 
LVL 42

Expert Comment

by:Amit
ID: 37782697
0

Featured Post

Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question