[Okta Webinar] Learn how to a build a cloud-first strategyRegister Now

x
?
Solved

Can't Find Printer It Dissapears from the Printer Window in all but Notepad. DNS issue?

Posted on 2012-03-29
6
Medium Priority
?
337 Views
Last Modified: 2012-04-04
I have looked for the andwer elsewhere, but not found anything that made sense.
Windows 7, Pro, running HP D4260. All drivers updated. Usually happens somethime in the morning. A reboot fixes it, but it may (not) show up again not too long later.

Printer is attached via USB and NOT shared on the network.
Office Manager has same thing happen from time to time.

aNY iDEAS?
0
Comment
Question by:RayLBailey
  • 4
  • 2
6 Comments
 

Author Comment

by:RayLBailey
ID: 37782684
Yipes, I've got to learn to take time to check my typing!  I meant Printer is HP D4260. The box is a Lenovo ThinkCentre desktop.
0
 
LVL 1

Expert Comment

by:pk24573
ID: 37782895
Have you cheked your Event Viewer for any errors?
it sounds to me like your spooler service is crashing. Maybe remove HP startup apps from msconfig / startup and uncheck HP apps
0
 

Author Comment

by:RayLBailey
ID: 37783053
Okay, I checked task manager and no spooler process errors. However, I did find that Excel was crashing.  Something in Excel is hosing the Printer. I can find and use the printer in Word, IE and Outlook.

That leads me to think that some VBA code in Excel is going awry. We use workbooks that are heavily VBA coded for Shop floor control. I'll look into it!

I'm going to leave this open for a bit to see what else might pop up.
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
LVL 1

Expert Comment

by:pk24573
ID: 37783145
try to change the default printer to another printer like XPS
is the Print queue/spoller service running?
0
 

Accepted Solution

by:
RayLBailey earned 0 total points
ID: 37783599
The other printers work fine. But they are all "Virtual" print drivers. not hardwared to the PC.
0
 

Author Closing Comment

by:RayLBailey
ID: 37805055
I am am not getting any repsonses and I have no reason to continue this line of questioning. Delete the points
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
The article covers five tools all IT professionals should know about, as they up productivity by a great deal!
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
Many functions in Excel can make decisions. The most simple of these is the IF function: it returns a value depending on whether a condition you describe is true or false. Once you get the hang of using the IF function, you will find it easier to us…

872 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question