Copiers and exchange 2010

I just installed/moved to Exch 2010 from exch 2003. Before the change anyone could scan to email on the copiers inside or outside email addresses. now you can only scan to network (domain) email addresses, can not scan to outside email addresses anymore.
What needs to be changed on the exch2010 server?
LVL 1
HubmanAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Steps are here:

http://blog.mpecsinc.ca/2009/09/sbs-2008-mfpcopier-to-scan-to-e-mail.html

SBS Specific but they work in Exchange 2010.

Philip
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Red_TechCommented:
0
HubmanAuthor Commented:
Do you have an SMTP Relay Connector? Not sure. I will read over these articles.
0
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

pwindellCommented:
It is pretty simple.  You have to give the Copier's IP# permission to "Relay" mail.  When it sends to local internal mailboxes that is not considered a "relay",...but when it has to bounce emails off of your Exchange to go to outside email addresses then that is considered a "Relay"
0
Philip ElderTechnical Architect - HA/Compute/StorageCommented:
Our blog post provides a step-by-step for setting everything up start to finish.

Philip
0
pwindellCommented:
I'm sure it does.  I was just trying to give him the "short version" in case he already knows how to setup something to relay.
0
HubmanAuthor Commented:
Sorry for the delay..had wireless system issues.  MPECSInc, your blog is great, scan to outside email work now!

Thanks All
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Exchange

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.