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Restoring Sage ACT2009 Pro database.

Posted on 2012-03-29
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Last Modified: 2012-06-27
We stopped using ACT, now are trying to reuse the software. I have database backup both the files and zip files. I successfully restored it, but now it says,

 'There are not enough licenses in this database to log you on'

It looks like the restored database trying to check license with user or hardware id. I called ACT, they don't support 2009 anymore, ask me to upgrade all 5 user licenses which I think it's ridiculous. I gotta stop using Sage software, but before that, I need to recover the database. I tried to access through SQL management studio, can't access it either. Anyone had similar problem?
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Question by:crcsupport
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Mike Lazarus earned 500 total points
ID: 37785891
Do you have the licenses you had for ACT! 2009?

ACT! licensing is per username .... so you must have had the licenses to create the database originally.
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by:crcsupport
ID: 37787548
I have license, yes. 5 licenses and no one else using it.
I just recovered the data so I don't need it anymore. I looked at the user data table, it has 5 users. I don't know how the database checks licensing, but I think it checks both number of users and MAC address or any other association with the users. This is ridiculous. When the pc crashes, to restore the database, I can not reopen it because license is full.
I'm closing this ticket, hopefully, I don't have to deal with Sage anymore.
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Expert Comment

by:Mike Lazarus
ID: 37787729
What you need to do is just add all the 5 licenses via Help | Register.
If you added enough licenses to the number of users, it would be fine.

Normally the workstations keys are added to the server when the workstation connects to the database.

Additionally, on the database server, I usually add all the keys as well ... that way, you can operate on the database after a rebuild or for some other tasks.
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