Solved

VMtool services not running

Posted on 2012-03-29
10
484 Views
Last Modified: 2012-03-30
For one of my server, VMtool icon in tray is "RED" colored and i cant see teh vmtool services on the server. Please let me know how to enable back the VMtool without down time
0
Comment
Question by:kbjijo
  • 5
  • 4
10 Comments
 
LVL 117
ID: 37783999
You need to re-install VMware Tools.

This requires a restart, so you cannot avoid any downtime.
0
 
LVL 30

Expert Comment

by:IanTh
ID: 37784001
go to the vm do a right click and there is a link to reinstall vm tools its probably an older version it can happen
0
 

Author Comment

by:kbjijo
ID: 37784103
Thanks for the update, means no luck without down time

The vmtool issue occured while taking the clone
"Cannot clone USBMAIPD01v: Cannot create a quiesced snapshot because the (user-supplied) custom prefreeze script in the virtual machine exited with a nonzero return code.error "

If i changed the vmtool box Script ( Uncheck script option), will it work and can avoid Down time
0
 
LVL 117

Accepted Solution

by:
Andrew Hancock (VMware vExpert / EE MVE) earned 500 total points
ID: 37784122
you need to unininstall, restart, reinstall, restart.

Im afraid you will not be able to install, reinstall fix tools with downtime.
0
 

Author Comment

by:kbjijo
ID: 37784199
Oh.. !

If i can able to take the clone by shutting down the VM ( Script error during online clone)
0
IT, Stop Being Called Into Every Meeting

Highfive is so simple that setting up every meeting room takes just minutes and every employee will be able to start or join a call from any room with ease. Never be called into a meeting just to get it started again. This is how video conferencing should work!

 
LVL 117
ID: 37784209
VMware Tools Service is required to Quiece the VM, for hot clone, when VM is on.
0
 

Author Comment

by:kbjijo
ID: 37784224
Means i can do the clone on Offline without issue, am i right
0
 
LVL 117
ID: 37784231
correct.
0
 

Author Comment

by:kbjijo
ID: 37784234
OK, thanks a lot, let me get the down time
0
 

Author Closing Comment

by:kbjijo
ID: 37789642
I have reinstalled the VM and now its fine for cloning
Thanks for the help
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Suggested Solutions

Exchange server is not supported in any cloud-hosted platform (other than Azure with Azure Premium Storage).
Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
Teach the user how to configure vSphere Replication and how to protect and recover VMs Open vSphere Web Client: Verify vsphere Replication is enabled: Enable vSphere Replication for a virtual machine: Verify replicated VM is created: Recover replica…
This video shows you how to use a vSphere client to connect to your ESX host as the root user. Demonstrates the basic connection of bypassing certification set up. Demonstrates how to access the traditional view to begin managing your virtual mac…

706 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

18 Experts available now in Live!

Get 1:1 Help Now