<div>
Hasn't happened again that we've found. &nbsp;At this point we have to think it was user error. &nbsp;Thanks.
</div>


Hasn't happened again that we've found.  At this point we have to think it was user error.  Thanks.

<div>
<div class="content wysiwyg-content">
Hello,<br />
<br />
We have a SBS 2003 server, fully updated. &nbsp;Several users have iPhones, with mail, contact, and calendar sync.<br />
<br />
We have one user who just moved to an iPhone. &nbsp;We connected the phone to her Exchange account, and everything seemed to sync up well.<br />
<br />
A few days later she described the following scenario:<br />
-She added a mobile number + email address to a contact on her iPhone. &nbsp;<br />
-She then checked Outlook immediately, and she saw the mobile number and email address there.<br />
-10 minutes later she went back to her phone, the two items she added are now gone.<br />
-She then checks Outlook, and it has also reverted<br />
<br />
To me this doesn't make a whole lot of sense. &nbsp;Has anyone seen or heard of something like this before? &nbsp;These are the only two devices connected to her account. &nbsp;Is there any logging I could check (or turn on) to monitor these types of things?<br />
<br />
Thanks for any advice.
</div>
</div>


Hello,

We have a SBS 2003 server, fully updated.  Several users have iPhones, with mail, contact, and calendar sync.

We have one user who just moved to an iPhone.  We connected the phone to her Exchange account, and everything seemed to sync up well.

A few days later she described the following scenario:
-She added a mobile number + email address to a contact on her iPhone.  
-She then checked Outlook immediately, and she saw the mobile number and email address there.
-10 minutes later she went back to her phone, the two items she added are now gone.
-She then checks Outlook, and it has also reverted

To me this doesn't make a whole lot of sense.  Has anyone seen or heard of something like this before?  These are the only two devices connected to her account.  Is there any logging I could check (or turn on) to monitor these types of things?

Thanks for any advice.

iPhone - Exchange 2003 Contacts Revert

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

The iPhone is a smartphone made by Apple Inc. It and the iPad, along with several other mobile devices from Apple, run on the iOS operating system, which has its own topic, as does the iPad for device-specific questions. Native iOS applications are written in Objective-C or in Swift using the Cocoa Touch frameworks or HTML5 compiled with the help of a package manager such as Adobe PhoneGap; a common IDE is Xcode.

iPhone

Small Business Server (SBS) is a line of server operating systems targeted at small businesses by bundling the operating system with a number of other Microsoft products that would normally need to be purchased or licensed separately. The most notable inclusions are Exchange, SQL Server, SharePoint and ISA/TMG (Microsoft's firewall and proxy server).