Solved

Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server         The attempt to ping the endpoint failed.

Posted on 2012-03-29
6
9,385 Views
Last Modified: 2012-06-15
Hi Experts,
Im trying to move my on-premises exchange 2003 on windows server 2003 SP3 to the cloud with Exchange Online on Office 365, and Im trying to Test my connection RPC over HTTP and I get this error.

Attempting to ping RPC endpoint 6001 (Exchange Information Store) on server mail.mydomain.com.
       The attempt to ping the endpoint failed.
        
      Additional Details
       The RPC_S_SERVER_UNAVAILABLE error (0x6ba) was thrown by the RPC Runtime process.

I double check the registry entries, also I check with netstat that my server is listening on port 6001 but I still got the issue.
I've been looking for an answer on this for a couple of days without luck
My environment is, Exchange server 2003 running mirrored with Neverfail, I have an ISA Server 2006

I will appreciate your help
0
Comment
Question by:miguelitx
6 Comments
 
LVL 3

Expert Comment

by:StuWhitby
ID: 37785220
Firstly, check

  rpcinfo -p mail.mydomain.com

to ensure that the rpc services are running correctly and listing the endpoints you want to reach.  The default portmapper entry is port 111 - may show up as sunrpc.  This will need to be available through the firewall etc, though I'd expect it's generally passed through okay.  

If that gives you nothing, get hold of wireshark from www.wireshark.org, install it on your client, and set up a capture filter of "host=mail.mydomain.com", then try your ping again, stop the capture, and look at the output.  This should show you fairly quickly where the problem is.  If you can't interpret the output, save it as a .pcap file, post it here and I'll take a quick look.
0
 
LVL 40

Expert Comment

by:footech
ID: 37785607
I'm assuming you're using www.testexchangeconnectivity.com.  Did you choose to manually specify the server settings, and enter the internal FQDN of your mailbox server (the backend server if you're using a FE/BE configuration) for the "Exchange server" field?
0
 

Author Comment

by:miguelitx
ID: 37787599
Yes, im using www.testexchangeconnectivity.com 
And no, im using external domain name
0
Are your AD admin tools letting you down?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

 
LVL 40

Accepted Solution

by:
footech earned 500 total points
ID: 37788277
Use the external name for the RPC proxy field, but use the internal name for the Exchange server field.
2
 
LVL 40

Expert Comment

by:footech
ID: 37799006
I don't know what further information I could give you that would merit a better grade.  It's as simple as following the instructions at their site.
0
 

Expert Comment

by:lloving
ID: 38088134
I followed this thread and must agree with footech. Exact answer to my situation which I believe is the same as the original post.
0

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
A customer recently asked me about anti-malware and the different deployment options available for his business. Daily news about cyberattacks, zero-day vulnerabilities, and companies that suffered a security breach made him wonder if the endpoint a…
how to add IIS SMTP to handle application/Scanner relays into office 365.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

685 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question