Solved

trouble opening word documents

Posted on 2012-03-29
6
314 Views
Last Modified: 2012-04-18
first, i cannot open a word document from the document. get an error message that says:
winword.exe /n /dde "There was a problem sending the command to the program"

second, when i try to open the document from word i get a message that says:
Do you want to allow this program to make changes to the computer.
if i click yes it opens the document, if i click no it won't open the document.
0
Comment
Question by:Fred Looney
6 Comments
 
LVL 92

Expert Comment

by:John Hurst
ID: 37784447
I would first try an Office Repair. How, depends on the version of Office.

If a repair did not work, I would completely uninstall Office, restart, and then install Office again (Full, not Typical, except for languages foreign to you). Then add all Service Packs and patch fully.

.... Thinkpads_User
0
 
LVL 11

Accepted Solution

by:
N R earned 500 total points
ID: 37784614
0
 
LVL 4

Expert Comment

by:jgutz20
ID: 37784678
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 

Author Comment

by:Fred Looney
ID: 37785660
I was trying to avoid reinstalling Office but may have to.
I will see if I can work on these ideas this weekend and post comments on them when done.
Thanks for the help.
0
 

Author Comment

by:Fred Looney
ID: 37854049
Sorry it's been so long getting back, computer has been out of town.

Part of the problem is fixed, delete the Word options and it no longer asks if you want to allow Word to make changes. Thanks Gallitan.

But I still cannot open Word by clicking on a .doc file. I looked up the switch options, thanks jgutz20, and found the n switch means open word without a document. Now, how and where does the command to start word with the n switch when I click on a word document to open it? Any ideas on where the command comes from or how to modify it?
Thanks,
0
 

Author Closing Comment

by:Fred Looney
ID: 37862777
Fixed one of the problems but not both.
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
Using Word 2013, I was experiencing some incredible lag when typing.  Here's what worked for me....
This video walks the viewer through the process of creating a watermark for their document, customizing it, and saving it for viewing/printing needs.
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

21 Experts available now in Live!

Get 1:1 Help Now