Solved

trouble opening word documents

Posted on 2012-03-29
6
319 Views
Last Modified: 2012-04-18
first, i cannot open a word document from the document. get an error message that says:
winword.exe /n /dde "There was a problem sending the command to the program"

second, when i try to open the document from word i get a message that says:
Do you want to allow this program to make changes to the computer.
if i click yes it opens the document, if i click no it won't open the document.
0
Comment
Question by:Fred Looney
6 Comments
 
LVL 94

Expert Comment

by:John Hurst
ID: 37784447
I would first try an Office Repair. How, depends on the version of Office.

If a repair did not work, I would completely uninstall Office, restart, and then install Office again (Full, not Typical, except for languages foreign to you). Then add all Service Packs and patch fully.

.... Thinkpads_User
0
 
LVL 11

Accepted Solution

by:
N R earned 500 total points
ID: 37784614
0
 
LVL 4

Expert Comment

by:jgutz20
ID: 37784678
0
Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

 

Author Comment

by:Fred Looney
ID: 37785660
I was trying to avoid reinstalling Office but may have to.
I will see if I can work on these ideas this weekend and post comments on them when done.
Thanks for the help.
0
 

Author Comment

by:Fred Looney
ID: 37854049
Sorry it's been so long getting back, computer has been out of town.

Part of the problem is fixed, delete the Word options and it no longer asks if you want to allow Word to make changes. Thanks Gallitan.

But I still cannot open Word by clicking on a .doc file. I looked up the switch options, thanks jgutz20, and found the n switch means open word without a document. Now, how and where does the command to start word with the n switch when I click on a word document to open it? Any ideas on where the command comes from or how to modify it?
Thanks,
0
 

Author Closing Comment

by:Fred Looney
ID: 37862777
Fixed one of the problems but not both.
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Do you ever need to create a 20 page Word document for some testing purpose? Are you tired of copying & pasting old boring "lorem ipsum" text over and over again, increasing font size and line space in order to make the document 20+ pages long? Look…
Like many others, we try and discourage users from printing documents unnecessarily and instead send or share them electronically. However, this doesn't always work and documents are still printed. With this simple solution, if the user tries to …
The viewer will learn how to make their project stand out over others by learning how to change colors and shapes, add spaces, change directions, and add bullets to their charts.
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.

680 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question