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trouble opening word documents

Posted on 2012-03-29
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Last Modified: 2012-04-18
first, i cannot open a word document from the document. get an error message that says:
winword.exe /n /dde "There was a problem sending the command to the program"

second, when i try to open the document from word i get a message that says:
Do you want to allow this program to make changes to the computer.
if i click yes it opens the document, if i click no it won't open the document.
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Question by:Fred Looney
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6 Comments
 
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Expert Comment

by:John Hurst
ID: 37784447
I would first try an Office Repair. How, depends on the version of Office.

If a repair did not work, I would completely uninstall Office, restart, and then install Office again (Full, not Typical, except for languages foreign to you). Then add all Service Packs and patch fully.

.... Thinkpads_User
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Accepted Solution

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N R earned 500 total points
ID: 37784614
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Expert Comment

by:jgutz20
ID: 37784678
0
Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

 

Author Comment

by:Fred Looney
ID: 37785660
I was trying to avoid reinstalling Office but may have to.
I will see if I can work on these ideas this weekend and post comments on them when done.
Thanks for the help.
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Author Comment

by:Fred Looney
ID: 37854049
Sorry it's been so long getting back, computer has been out of town.

Part of the problem is fixed, delete the Word options and it no longer asks if you want to allow Word to make changes. Thanks Gallitan.

But I still cannot open Word by clicking on a .doc file. I looked up the switch options, thanks jgutz20, and found the n switch means open word without a document. Now, how and where does the command to start word with the n switch when I click on a word document to open it? Any ideas on where the command comes from or how to modify it?
Thanks,
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Author Closing Comment

by:Fred Looney
ID: 37862777
Fixed one of the problems but not both.
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