Terminal Services Printing - Local printer will not print

I have a client who has multiple remote offices that connects to terminal server

Their local printer will not appear in the printer list so they cannot print locally.

The operating system is Win 7 Home Premium. But their other office has Win7 Home Premium as well, so i thought it was a restriction of Home version not allowing Terminal services to attach a local printer, but thats not the case.

Any advice???

Thanks
Jason KidmanIT Consultant & CEOAsked:
Who is Participating?
 
awaggonerConnect With a Mentor Commented:
Doesn't matter.  You will delete printer you install and leave the driver.  You can use LPT1 if you like.
0
 
jgutz20Connect With a Mentor Commented:
with advanced details showing from the Remote desktop connection window (mstsc), Under local resources, do you have the printers box checked?  This will install your local printers to the terminal server session.  After that, if not the issue, There would most definitely be errors in the Event Viewer on the server to help further determine the source of the problem.   Also try to manually install the same drivers to the terminal server computer

Reference this:
http://www.virtualizationadmin.com/articles-tutorials/terminal-services/printing/windows-terminal-services-printing.html
0
 
Jason KidmanIT Consultant & CEOAuthor Commented:
Printers is checked... I however dont know exactly how to put the drivers on the Server 2003R2 machine from the Win7 64bit machine?
0
Improve Your Query Performance Tuning

In this FREE six-day email course, you'll learn from Janis Griffin, Database Performance Evangelist. She'll teach 12 steps that you can use to optimize your queries as much as possible and see measurable results in your work. Get started today!

 
Jason KidmanIT Consultant & CEOAuthor Commented:
Yes i am a local admin

Am trying now to install on the Server 2003 with the drivers. Not sure what port i should use?
0
 
Jason KidmanIT Consultant & CEOAuthor Commented:
What about the fact that the client connecting is 64 bit, then do i need to make this printer on the 2003server "shared" with support for 32 and 64 bit?
0
 
Jason KidmanIT Consultant & CEOAuthor Commented:
Thanks for the messages ... I will be working on this task again on Thursday and will post updates and questions
0
 
Jason KidmanIT Consultant & CEOAuthor Commented:
So upon further investigation, the problem is the remote user has 2 offices. BOth offices have identical Brother Printers. So the same driver is on both PC's. I found that when I uninstalled the printer on the 2nd remote site (where it wasnt working) and reinstalled new drivers and used the "PostScript3" driver, the driver carried through the terminal services section.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.