Link to home
Start Free TrialLog in
Avatar of tiki1017
tiki1017

asked on

The device, \Device\Scsi\aac1, did not respond within the timeout period.

Hi Everyone,

One of my servers has crashed twice for pas two days, same time. In the logs it shows "The device, \Device\Scsi\aac1, did not respond within the timeout period"
The server is a HP Proliant Server and has Server 2003 with SP2 installed.
I ran the Proliant Integrated Management Log viewer and showed a Blue Screen Trap. The actual descriptions are:
Blue Screen Trap(BugCheck, STOP:0X00000077 (0x00000185, 0X00000185, 0X00000001, 0X0138E000))
Blue Screen Trap(BugCheck, STOP:0X0000007A ( (0xC02E686C, 0X00000185, 0XB9A1B8D7, 0X46F95860))

These are 2 separate errors, 1 each for the past 2 days.

Any help would be appreciated.

Kind Regards,
tiki1017
Avatar of David
David
Flag of United States of America image

This indicates timeouts due to deep recovery of disk drive. By any chance are these your basic desktop class drives ... or server / enterprise disks.

If desktop drives then you have a bunch of unrecovered or partially recoverable read errors, and that means that disks are probably due to be retired.

Look at RAID diagnostic logs for errors.
Avatar of tiki1017
tiki1017

ASKER

Hi dlethe,

Thanks for the prompt response. This is a server disk (SCSI) with 2 partitions (System and Data). Ill have alook at the Raid Logs and check what I can find.

Do you reckon it could also be a driver issue.
Hi dlethe,

On second thought the one I posted was the report given to me by the HP utility?
Is that the RAID diagnostic log? If not how to I run and generate the logs.
ASKER CERTIFIED SOLUTION
Avatar of David
David
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Thanks dlethe! Information was very helpful