Solved

Outlook will not update mailbox to new exchange server after SBS03 to SBS11 migration

Posted on 2012-03-30
9
727 Views
Last Modified: 2012-04-30
Hi,

After a successful SBS03 to SBS11 migration, following the wizard, the client's outlook, (2003 - 2010) will not update its offline cache to the exchange server. I have tried the info at this link and Binged it, but did not getting anything results that applies or worked.

http://support.microsoft.com/kb/842284

Can anyone help?

Thanks,

GNS
0
Comment
Question by:ggntt
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
9 Comments
 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37786367
have you tried recreating outlook profile?
0
 

Author Comment

by:ggntt
ID: 37786479
Hi,

If I recreate the profile, wont that create another ost and pull down the emails from the new server?

-GNS
0
 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37786517
yes, this will create a new pst file and sync again with the new exchange server.
0
Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

 
LVL 11

Expert Comment

by:TheGeezer2010
ID: 37787069
How about setting profile to online then back to cached mode ?
0
 

Author Comment

by:ggntt
ID: 37787086
Okay I have done that, but now cannot see any of the emails that was in the cache ost that I needed to sync to the server!


I have two weeks of emails that are in the outlook cache of the ost that I need to sync to the exchange server. How do I do this?
0
 
LVL 17

Expert Comment

by:Anuroopsundd
ID: 37787118
Older mail should come back automatically from the server ones the outlook sync back with exchange.
0
 

Author Comment

by:ggntt
ID: 37787139
but I want older emails that are in outlook to sync to the server as the server does not have those emails.
0
 
LVL 17

Accepted Solution

by:
Anuroopsundd earned 500 total points
ID: 37787149
move the mails from local outlook to server side inbox.
0
 

Author Closing Comment

by:ggntt
ID: 37909930
Hi Anuroopsundd,

Your last comment gave me an idea that worked.

As the mailbox was missing two weeks of info like emails, cal entries, contact entries during that 2 weeks, I exported them from the old server connection to a pst and then imported them to the new server connection and that worked.

Thanks.
0

Featured Post

Optimize your web performance

What's in the eBook?
- Full list of reasons for poor performance
- Ultimate measures to speed things up
- Primary web monitoring types
- KPIs you should be monitoring in order to increase your ROI

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Mailbox Overload?
You need to know the location of the Office templates folder, so that when you create new templates, they are saved to that location, and thus are available for selection when creating new documents.  The steps to find the Templates folder path are …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
Exchange organizations may use the Journaling Agent of the Transport Service to archive messages going through Exchange. However, if the Transport Service is integrated with some email content management application (such as an antispam), the admini…
Suggested Courses

627 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question