Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 620
  • Last Modified:

Computer Blue Screens, Frozen screen, Sudden restart

Hello,

Introduction:
So I've bought my PC like a half year ago and its having some issues from the start.
I've bought it so I could do some serious over-clocking but It became to unstable at a rapid pace.
It was already unstable on idle.

It doesn't matter what I'm doing all of sudden the computer freezes completely, can't do anything. Blue screens (which I did not write down, will from now on)
and sudden restarts.

Also EVERY TIME I start my computer I have to press F12 to start from boot menu. Even when I change boot priority it works 1 time and changes it again in BIOS to another hard drive (I think) but I then get the message that he can't find any operating system to run on.

Hardware Specs:
CPU: Intel i7-2600k
CPU Cooling: Corsair H70 CPU Cooler
GPU: Zotac GeForce GTX 580
Motherboard: Gybabite GA-Z68X-UD7-B3
RAM: Vengeance 8GB DDR3 1866Mhz 2x240
HD: 2TB HD Caviar (SATA) 7200 RPM
SSD: OCZ Vertex 3 120GB
Case: Antec Twelve Hundred
Power Supply: Corsair HX1000W

This PC should be a VERY stable and very balanced PC, But it whas bought to overclock to a very balanced state. (like overclock the Motherboard to 1866mhz like the ram)

Software Specs:
Windows 7 Professional 64-bit
Ask me for anything you need to know because I have a huge programs list


I need some advice on what testing I should do to help me solve this problem. Any help is Really appreciated BIG TIME!

Don't worry about hard stuff, If needed I'll learn it.

Thank in advance!
0
Oreios
Asked:
Oreios
  • 12
  • 10
  • 5
  • +3
3 Solutions
 
IanThCommented:
could be a driver for the vidio card try it in vga and see if that helps

have you checked for virus's
0
 
CallandorCommented:
Update the firmware for your SSD to 2.15, as early versions had problems:
http://techreport.com/articles.x/21934
http://techreport.com/discussions.x/21858
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
kanalQkoTechnical Support EngineerCommented:
please send us dump file that was generated after BSOD
C:\WINDOWS\MEMORY.DMP or similar to that
0
 
ded9Commented:
Upload the minidump here

C:\WINDOWS\minidump



Ded9
0
 
OreiosAuthor Commented:
Thank you for responses, I'll try to give you feedback asap
0
 
kanalQkoTechnical Support EngineerCommented:
we will be awaiting, rgds
0
 
nobusCommented:
>>  its having some issues from the start.    <<   was this BEFORE overclocking?  this points to hardware problems
>>   I could do some serious over-clocking   <<    post more info on what you are pushing
do you monitor the temps?   it is wise to keep an eye on them - when O'Cing; install a temperature monitor for cpu, mobo, disk and video
here a starter SPEEDFAN : http://www.almico.com/speedfan.php
0
 
OreiosAuthor Commented:
Dear Nobus,

It whas already having some problems when I first installed windows, but As I needed to reinstall again a week later to use the SSD I imagined It would be fixed by then.

Then we starten overclocking until 4.2 GHz, as it became unstable very quickly we immediately reset the OC in Bios.

I always monitor my temperatures, They are as they should be.
0
 
nobusCommented:
>>  It whas already having some problems   <<  this means the problem is NOT SSD - but the rest
i understand it never worked ok?
then it can be  ram incompatibility ?
check if the ram model you have is listed on the supported ram list for the motherboard
also verify if the ram voltage is set correct, soem use 1.5 V, some 1.6 or 1.8V
0
 
OreiosAuthor Commented:
Any Tips on where to find that information?

And I Also think the SSD is giving some Issues altough not sure.

Recently I had a blue screen "STOP: 0x0000007A"
0
 
nobusCommented:
you can find the info in the manual of the mobo - on the manufacturer's site - on the internet
or post the ram model and the mobo model
0
 
kanalQkoTechnical Support EngineerCommented:
pls send here memory dump (minidump), it will reveal us more what`s wrong there, from this error "STOP: 0x0000007A" we cannot guess anything
0
 
OreiosAuthor Commented:
@ KanalQko,

I'll upload the Minidump file later today. The moment I get home from work.

@Nobus,
The Hardware models are all on the Top,
If you don't have enough information please tell me so.
0
 
nobusCommented:
the ram is compatible -  did you disable the overclocking, and it's still unstable?
also post what exactly you O'Ced
0
 
OreiosAuthor Commented:
@KanalQko
I've checked my Minidump map and it whas empty.
But when a Blue screen happens it says:
Initializing crash dump files etc. Don't go further.

@Nobus
I only O'Ced the Ghz of the processor from 3.4 to 4.2 in steps of 0,5.
I did not continue to OC any other components due to instability.
0
 
kanalQkoTechnical Support EngineerCommented:
please send that minidump, have you loaded symbols, etc? if you hadn`t loaded symbols then dump must be empty
0
 
OreiosAuthor Commented:
@KanalQko,

What do you mean with loaded symbols? I'll just zip it and send it soon.
0
 
nobusCommented:
>>  I've bought my PC like a half year ago and its having some issues from the start.    <<  you can still clain a warranty replacement also - or repair
0
 
OreiosAuthor Commented:
I know I can, But then I'm without a computer for a long time. Can't afford that. Only when I'm really sure what the problem is. So they don't have to waste time finding it.
Because they will format everything, renew this, renew that and you got yourself a new computer after 2 months + worth of time :)
0
 
nobusCommented:
Initializing crash dump files --> here they say it can be because of the page file on another disk :  http://www.sevenforums.com/crashes-debugging/195637-repeating-bsod-never-get-minidump-file-always-0x0000007a.html

here it can be caused by a game :  http://forums.steampowered.com/forums/showthread.php?t=1876534
0
 
OreiosAuthor Commented:
I've Read the entire post. Either It does not give me a solution I'm afraid.

Where can I locate this page file?

I shall try the settings that need to be adjusted and we will see what It shall give me.
0
 
kanalQkoTechnical Support EngineerCommented:
if you will open any crash dump without loaded symbols, then you will see nothing, at least you should load MS symbols for dump debugging.
0
 
OreiosAuthor Commented:
@KanalQko,

Tell me how to ensure these symbols are active?

PS: There is nothing in the /minidump map. Its completely empty no .dmp files.
0
 
nobusCommented:
Page file :
1•Go to control panel>system and security>system
2•Click on advanced tab
3•In  performance section click on settings
4•Now click on Advanced > click on Change in the Virtual Memory section
5•Change the virtual memory [pagefile size] to the size you like
6•Restart your PC

enable minidumps : http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
0
 
OreiosAuthor Commented:
I've enabled minidump,

So now its to wait for a BSOD.

But in this weekend I will be reinstalling my PC.

An upgrade for an SSD will be required.
0
 
nobusCommented:
look that you have the latest firmware for it..
0
 
OreiosAuthor Commented:
Just Updated my Firmware,

Reinstalled Windows 7 Clean.

Lets hope I don't get Blue Screens anymore :)

If so I'll accept a solution
0
 
nobusCommented:
ok - waiting  then...
0
 
OreiosAuthor Commented:
So I've Updated the firmware of my SSD,
Reinstalled Clean windows 7

computer seems stable for now.

If he becomes unstable again I'll let you guys know!

Thanks for the help/tips
0
 
nobusCommented:
let's hope it works out, and tx for feedback
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

  • 12
  • 10
  • 5
  • +3
Tackle projects and never again get stuck behind a technical roadblock.
Join Now