Video Streaming over VPN

HI

I am trying to use Logitech HD video software to connect 2 sites. Both sites have good fast internet connections.

Both sites are connected by a hardware VPN using Netscreen 50 firewalls.

When I try to establish a video call from site A to site B the connection goes through and connects. Logitech forum suggest it uses the internet to establish the connection but the traffic then goes through the VPN.

Site B can see and hear site A clearly but site A can see and hear site B but with lots of delay, broken up voice etc before it disconnects.

I have tested this using our guest wireless so it uses only the internet and bypasses our LAN and VPN connection and it works like a dream.

I am assuming it is something with the traffic that passes through the VPN tunnel that is causing the problem at site A.

I have checked the policies and can see no way of changing anything.

I dont think it is blocking the traffic as we can see each other for a short time before it disconnects.

Does anyone have any ideas??

Thanks in advance
gixercolesAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

AnuroopsunddCommented:
You may need to prirotize the traffic for this video stream.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
gpizzutoCommented:
Don't know Netscreen, but
check in A's VPN properties if there is a gateway belonging to B, causing a gateway-loop
gixercolesAuthor Commented:
Thank you for the comments, I will check this out on Monday.
gixercolesAuthor Commented:
Sorry but I did not realise this was still open. Thanks for your comments but nothing altered the outcome so I used a different product which caused no problems.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Protocols

From novice to tech pro — start learning today.