Video Streaming over VPN

HI

I am trying to use Logitech HD video software to connect 2 sites. Both sites have good fast internet connections.

Both sites are connected by a hardware VPN using Netscreen 50 firewalls.

When I try to establish a video call from site A to site B the connection goes through and connects. Logitech forum suggest it uses the internet to establish the connection but the traffic then goes through the VPN.

Site B can see and hear site A clearly but site A can see and hear site B but with lots of delay, broken up voice etc before it disconnects.

I have tested this using our guest wireless so it uses only the internet and bypasses our LAN and VPN connection and it works like a dream.

I am assuming it is something with the traffic that passes through the VPN tunnel that is causing the problem at site A.

I have checked the policies and can see no way of changing anything.

I dont think it is blocking the traffic as we can see each other for a short time before it disconnects.

Does anyone have any ideas??

Thanks in advance
gixercolesAsked:
Who is Participating?
 
AnuroopsunddConnect With a Mentor Commented:
You may need to prirotize the traffic for this video stream.
0
 
gpizzutoCommented:
Don't know Netscreen, but
check in A's VPN properties if there is a gateway belonging to B, causing a gateway-loop
0
 
gixercolesAuthor Commented:
Thank you for the comments, I will check this out on Monday.
0
 
gixercolesAuthor Commented:
Sorry but I did not realise this was still open. Thanks for your comments but nothing altered the outcome so I used a different product which caused no problems.
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.