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Outlook 2007 and Outlook 2010

How do you change the default show option in Outlook 2010 and 2007. I need e-mail messages to open as a message and not as the third party add-in. See attached file.
thanks
outlook.JPG
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keevern
Asked:
keevern
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1 Solution
 
kanalQkoTechnical Support EngineerCommented:
run outlook.exe /firstrun it will reset outlook settings to default
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keevernAuthor Commented:
I ran run outlook.exe /firstrun but no go. Any more ideas?
thanks
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kanalQkoTechnical Support EngineerCommented:
try this one switch:

/resetnavpane

Outlook 2007 and 2010 only. Resets the navigation pane back to the default when Outlook starts.

or

/noextensions

Starts Outlook with extensions turned off, but listed in the Add-In Manager.
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kanalQkoTechnical Support EngineerCommented:
For further investigation, could you please make screenshot from your Outlook and another screenshot from opened message
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keevernAuthor Commented:
Thanks you made me look like a rock star. This problem has been haunting this company for two years and it is now fixed in 4 hours.

/noextensions

Starts Outlook with extensions turned off, but listed in the Add-In Manager.
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kanalQkoTechnical Support EngineerCommented:
Im glad to read that you have successeded ;-)
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