Unable to launch citrix apps by double-clicking on files

Out of the blue this morning Citrix users are reporting that they can no longer open office documents by double clicking on the files they wish to view.  Instead the file association dialog opens asking which application to use.  We are running presentation server 4.5.  They can launch the application and browse to the file to open it.  There is an associated error on the ZDC:

Event ID 0:  Your server farm is not licensed to support workspace control. This message was reported from the Citrix XML Service at address http://citrix-zdc:8080 [com.citrix.xml.NFuseProtocol.RequestReconnectSessionData].  [Log ID: d6cbe194]

Is there anything I can do during the day to resolve the error?
LVL 1
First LastAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Elmar KoschkaSenior System EngineerCommented:
Witch editon you have? In standard is this option disabled....
0
Dirk KotteSECommented:
check your presentation server for licensing-errors.
http://support.citrix.com/article/CTX123372
and
set the server edition on the XML brokers to other than now, reboot, set them back to you edition, reboot, and the errors may went away.
and
shutdown IMA service and do "DSMAINT /recreatelhc"  (restart IMA)
0
dnsguru44Commented:
Disable workspace control in the web interface console.
0
First LastAuthor Commented:
I wound up republishing the apps which solved the problem, kind of strange.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
First LastAuthor Commented:
Solved my own problem
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Citrix

From novice to tech pro — start learning today.