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SharePoint 2010 Word Document Problem

Posted on 2012-03-30
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Last Modified: 2013-01-07
I am having a problem with a document library such that a word document which is uploaded upon clicking on it's hyperlink opens in word as READONLY.

The document us uploaded as READWRITE.  So,  it's not clear why this is occurring.

Please advise.
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Question by:Howard Bash
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12 Comments
 
LVL 25

Expert Comment

by:TempDBA
ID: 37788222
There is some configuration, I am right now missing of. It will let you choose the option. Basically if you will checkout the document, it will be downloaded in editable format. Or else it will ask you for the option.
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LVL 1

Author Comment

by:Howard Bash
ID: 37788312
Any idea where?  Is it in SharePoint or Word?  It does ask if you want to open it for read or edit and when I select edit it shows up READONLY.

I would imagine it's a SharePoint setting as this behavior happens regardless of which machine the document is launched from.
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LVL 9

Expert Comment

by:macarrillo1
ID: 37876996
The setting is in SharePoint.  Like @TempDBA I don't remember where.  It would have to be in the Document Library settings.

However, it could be another issue.  What version of word are you using (ie 2007, 2010)?  I have experienced problems like this when saving or uploading documents that are a different version than SharePoint (ie SharePoint 2007 with Word 2003 or Word 2010).
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LVL 1

Author Comment

by:Howard Bash
ID: 37877108
I am using SharePoint 2010 and Office 2010.   I did not see an entry in Document Library Settings for this issue as well.
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LVL 9

Accepted Solution

by:
macarrillo1 earned 2000 total points
ID: 37952189
Go to your document library.
Click 'Settings' and select 'Document Library Settings' from the drop down.
Under the 'General Settings', Click 'Versioning settings'.
Within 'Versioning Setting' ensure that both
'Content Approval' and 'Require Check Out' are set to No.
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LVL 1

Author Comment

by:Howard Bash
ID: 37952228
Unfortunately for me, both of those settings are already in place as you suggest and the problem persists.
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LVL 9

Expert Comment

by:macarrillo1
ID: 37952430
Within your 'Document Library Settings' under 'Permissions and Management' click
'Permissions for this document library'.  What are the permissions (ie. Read, Contribute, View only, etc) of the individual's group who is experiencing this problem?

Users will need a Contribute or better permission to be able to edit the document.
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LVL 1

Author Comment

by:Howard Bash
ID: 37952539
I am an owner listed as having full control and I get this behavior.
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LVL 9

Expert Comment

by:macarrillo1
ID: 37952628
If you have access to SharePoint Central;
Go to the 'Application Management' tab.
Under the 'Application Security' heading click 'User permissions for Web application'
Verify that all permissions are enabled.  Especially under 'List Permissions' heading your 'Edit Items' should be enabled.

If you do not have access to SharePoint Central, then ask your SharePoint Administrator to check these setting for you.
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LVL 9

Expert Comment

by:macarrillo1
ID: 37958729
You might also look at these resources to see if it applies to you:

Microsoft support

and also this previous Expert Exchange question.  Their solution is at the bottom.
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