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Out of office assistant not working for users outside of the domain

Hey team I have an issue that has been haunting me. I got the out of office assistant to work internally for domain users. However we have a few users that are not on the domain. They use outlook on a local profile. How can I get out of office working for those users? when they attempt to access it they get a error message "server not available" When I run the autodiscovery test it fails. Do we need to purchase an additional Cert apart from our OWA cert? Is there a way to make this work?

Elmar Koschka

Please give me the errors from https://www.testexchangeconnectivity.com. The users can use Out of Office... Via Outlook Web App...

nateam

ASKER

It is available through OWA however I would like it working through the client if possible

      Exchange Web Services synchronization, notification, availability, and Automatic Replies (OOF).
     Not all of the tests of Exchange Web Services tasks completed.

      Test Steps

      ExRCA is attempting to test Autodiscover for XXXX@XXXX.org.
     Testing Autodiscover failed.

      Test Steps

      Attempting each method of contacting the Autodiscover service.
     The Autodiscover service couldn't be contacted successfully by any method.

      Test Steps

      Attempting to test potential Autodiscover URL https://XXXX/AutoDiscover/AutoDiscover.xml
     Testing of this potential Autodiscover URL failed.

      Test Steps

      Attempting to resolve the host name XXXX.org in DNS.
     The host name resolved successfully.

      Additional Details
     IP addresses returned: 64.39.XX.XX
      Testing TCP port 443 on host XXXX.org to ensure it's listening and open.
     The port was opened successfully.
      Testing the SSL certificate to make sure it's valid.
     The SSL certificate failed one or more certificate validation checks.

      Test Steps

      ExRCA is attempting to obtain the SSL certificate from remote server XXXX.org on port 443.
     ExRCA wasn't able to obtain the remote SSL certificate.

      Additional Details
     The certificate couldn't be validated because SSL negotiation wasn't successful. This could have occurred as a result of a network error or because of a problem with the certificate installation.
      Attempting to test potential Autodiscover URL https://autodiscover.XXXX.org/AutoDiscover/AutoDiscover.xml
     Testing of this potential Autodiscover URL failed.

      Test Steps

      Attempting to resolve the host name autodiscover.XXXX.org in DNS.
     The host name couldn't be resolved.
      Tell me more about this issue and how to resolve it

      Additional Details
     Host autodiscover.XXXX.org couldn't be resolved in DNS InfoDomainNonexistent.
      Attempting to contact the Autodiscover service using the HTTP redirect method.
     The attempt to contact Autodiscover using the HTTP Redirect method failed.

      Test Steps

      Attempting to resolve the host name autodiscover.XXXX.org in DNS.
     The host name couldn't be resolved.
      Tell me more about this issue and how to resolve it

      Additional Details
     Host autodiscover.XXXX.org couldn't be resolved in DNS InfoDomainNonexistent.
      Attempting to contact the Autodiscover service using the DNS SRV redirect method.
     ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.

      Test Steps

      Attempting to locate SRV record _autodiscover._tcp.XXXX.org in DNS.
     The Autodiscover SRV record wasn't found in DNS.
      Tell me more about this issue and how to resolve it

ASKER CERTIFIED SOLUTION

Elmar Koschka

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