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MS Excel 2010 Randomly Closes/Crashes

Posted on 2012-03-30
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Last Modified: 2012-04-10
I've got a user who does a lot of work in Excel 2010. She'll often have several spreadsheets open. Lately, Excel has been closing randomly. There's no error message- the program just closes, discarding all unsaved work.

I've reinstalled Office 2010 and I've run updates on both Windows and Office. No dice. I've searched the windows event logs and found nothing. Any ideas on how to troubleshoot this?

The computer in question is an HP dc7700 running Windows XP Pro (SP3), Intel(R) Core(TM)2 CPU with 3GB of RAM.

Thanks.

[Edit]

I should probably add that I've also acquired one of these spreadsheets and opened several instances of it on my own machine. I was unable to reproduce the problem.
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Question by:urs_mis
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Jackie Man earned 500 total points
ID: 37788669
In the user's machine, install and run Process Monitor to identify the clause for excel closing.

http://technet.microsoft.com/en-us/sysinternals/bb896645
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by:urs_mis
ID: 37812615
Thank you, I'm trying that and will post once I can get some results.
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