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Restore data from Netbackup xxxx.C file

Posted on 2012-03-30
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Last Modified: 2012-08-03
We have an old system with verison 5 of Veritas Netbackup which does not really work anymore. We need to recover SQL data from tapes that were written by this version of Netbackup. Since the Netbackup was not working, we sent the tapes to Ontrack data recovery to get the data. The data sent backup to us on a USB drive was of the exact files written to the tape which was one big file in the format of xxxxxxxxxxxxxxxx.C. Apparently Netbackup writes Sql databases in that format which is encrypted and only Netbackup can read this type of file.

Symantec no longer supports this version and we cannot find any of the old disks to do a fresh install on another server. Since we do not have a current contract Symantec will not talk to us to assist. An they do not offer a per incident option on Netbackup.

This data is not production and is only needed for historical purposes. It was previously on a SAN that died.

We really need to recover this data and creative options are welcome.
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Question by:cwellsatl
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Expert Comment

by:Rodney Barnhardt
ID: 37796686
Well, NetBackup writes in a Linux format. Most files are .tar format. I have seen several postings on the web where people tried this, but none have been successful to my knowledge. I hate the no support contract, no support mentality they take. This is one reason we moved away from them a while back. Unfortunately, you cannot even get a free trial without getting a key through a retailer. You may be out of luck unless you can find someone with it installed and would extract the data for you.
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Accepted Solution

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cwellsatl earned 0 total points
ID: 38236713
Eventually got a Symantec partner to recover the data. Don't know exactly what they did to get this going.
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Author Closing Comment

by:cwellsatl
ID: 38253858
No solution was provided. had to pay third party to get the problem fixed.
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