My incremental backup of Exchange persistently fails with the following error:
Job ended: Friday, March 30, 2012 at 7:19:03 PM
Completed status: Failed
Final error: 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database. You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
Final error category: Resource Errors
The agent is installed (have re-installed several times) and if I do a full backup that never fails, and the first incremental backup after the full works. All BE updates/hotfixes applied, working well at another site without this issue on the same architecture.
I'm sorry, it seems that I had referenced two Symantec TechNotes articles, but I don't remember which one. Here is the other one: The other article... (http://www.symantec.com/business/support/index?page=content&id=TECH141370)
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