Solved

Symantec Backup Exec 2010 persistently fails MS Exchange backup

Posted on 2012-03-31
4
1,046 Views
Last Modified: 2012-03-31
My incremental backup of Exchange persistently fails with the following error:

Job ended: Friday, March 30, 2012 at 7:19:03 PM
Completed status: Failed
Final error: 0xe000035e - The Backup Exec Agent for Microsoft Exchange was not used to create the last full backup of this database.  You must use the Exchange Agent to run a full backup before you run a differential or incremental backup.
Final error category: Resource Errors

The agent is installed (have re-installed several times) and if I do a full backup that never fails, and the first incremental backup after the full works. All BE updates/hotfixes applied, working well at another site without this issue on the same architecture.

Help please.
Thanks in advance
0
Comment
Question by:chudless69
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 2

Expert Comment

by:Sirjacksinurbox
ID: 37790152
Have you tried fix yet?
Symantec Solution

I had the same problem at my internship when we first installed backup exec, and that article sorted me out.
0
 
LVL 2

Accepted Solution

by:
Sirjacksinurbox earned 500 total points
ID: 37790154
I'm sorry, it seems that I had referenced two Symantec TechNotes articles, but I don't remember which one. Here is the other one: The other article...


Once again, sorry for the confusion.
0
 

Author Comment

by:chudless69
ID: 37790198
Thanks for the response. I have just tried the suggestion of choosing the active copy option and it seems to have worked, which is great. I'm not sure what the implications are of this, as it does say that if the active copy is missing the job fails so I'll research that part to ensure I fully understand any implications.
0
 
LVL 2

Expert Comment

by:Sirjacksinurbox
ID: 37790220
Thank you for accepting my answer. Glad I could help.
0

Featured Post

How our DevOps Teams Maximize Uptime

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us. Read the use case whitepaper.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A quick step-by-step overview of installing and configuring Carbonite Server Backup.
VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
This tutorial will walk an individual through setting the global and backup job media overwrite and protection periods in Backup Exec 2012. Log onto the Backup Exec Central Administration Server. Examine the services. If all or most of them are stop…

739 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question