Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

unable to open files in windows XP

Posted on 2012-03-31
4
223 Views
Last Modified: 2012-04-03
I reinstall windows on one of my friends computer. After reinstall I am not able to open some of the files located on drive D: . Some of the files are with green colour, and when I check the properties of the file, they are marked as encrypted.
I tried to boot with MiniPE and to open or move the files from there, but unfortunately unsuccessful.
Any idea how to fix this problem and to manage to open files? He has some very important files which is not possible now to be opened.
0
Comment
Question by:dedri
  • 2
4 Comments
 
LVL 93

Expert Comment

by:John Hurst
ID: 37791547
Try restarting as XP administtator and altering (removing) security properties and permissions. Make sure administrator has a password before trying to log in as administrator.

.... Thinkpads_User
0
 
LVL 6

Accepted Solution

by:
awaggoner earned 334 total points
ID: 37791568
http://technet.microsoft.com/en-us/library/cc512680.aspx

If you dont have a copy of the encryption key, then you are pretty much out of luck.

You might try to send the file to a data recovery service, but that will cost money and there is no way to guarantee they will be able to break e encryption.
0
 
LVL 6

Assisted Solution

by:awaggoner
awaggoner earned 334 total points
ID: 37791585
http://www.pcreview.co.uk/forums/win-xp-pro-efs-decryption-after-os-reinstalled-help-please-t2483126.html
http://superuser.com/questions/226198/how-decrypt-a-file-that-encypted-in-other-windows-xp-os

If the computer was a member of an active directory domain, you MIT be able to recover it, but since you said the reinstall was for a friend's computer I doubt he had an AD environment at home.
0
 
LVL 20

Assisted Solution

by:n2fc
n2fc earned 166 total points
ID: 37791662
After the fact, hindsight, whatever...

But for FUTURE reference:
http://support.microsoft.com/kb/308993
0

Featured Post

Free Tool: SSL Checker

Scans your site and returns information about your SSL implementation and certificate. Helpful for debugging and validating your SSL configuration.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Event ID 10010 3 69
Windows 2012 Server question 6 71
I need to activate a virtual server 2003 5 20
Windows could not search for new updates Error code 80072F8F 5 350
Introduction: I have always been a big fan of Windows but my liking towards it is slowly being eroded by the variety of other Applications that I encounter, when I browse the Web. Most of the software available is free and maybe Open Source too. …
Citrix XenApp, Internet Explorer 11 set to Enterprise Mode and using central hosted sites.xml file.
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question