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How to export a .pst file in Outlook 2010 and then use it.

Posted on 2012-03-31
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Last Modified: 2012-03-31
Hello:

I have created a new web site for a client and I would like to change the name servers (DNS Servers) from CompanyA.net to CompanyB.net.  I have all of my web site files on CompanyB.net The problem is that 1 employee uses the Web interface to access his email; hence, all of his company email is in the cloud.

I would like to transfer his email over by using outlook 2010.  Please see a previous experts question for a background of my plan.  http://www.experts-exchange.com/Software/Server_Software/Web_Servers/Q_27647745.html

Basically I would like to pull the emails with IMAP, in Outlook,  to a laptop and then export the .pst file.

I have downloaded the files to a laptop and I have exported the data-file to a backup.pst file(it is 466 MB large).  I have created a new outlook profile on the computer, with the new IMAP settings; but, i have not changed the DNS servers yet.  Hence the new Outlook profile will not be able to connect to CompanyB.net’s imap server settings until several hours.  I did not delete the other profile, Outlook currently prompts you which profile to use.  

However, I cannot open outlook and consequently import the backup.pst file to the new Outlook profile that I have created because the new profile is asking me for a username and password.  Please see the picture.

prompt for conenction
My question are:

1. Should I just wait to import the .pst file to the new Outlook profile until the DNS servers have been converted?
      a.  if so what is teh proper way to inmport the backup.pst file inot the new outlook profile?


2.  How can I import the .pst file into the new Outlook profile before the DNS servers have been changed?
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Question by:Pkafkas
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by:Pkafkas
ID: 37791636
maybe I am jumping to conclusions; but, I do not have any contacts downloaded to the working profile (conencted to the current DNS Servers).

Again I have not initiated a DNS change yet.  According to http://support.microsoft.com/kb/287070

Perhaps i have not enabled something.

Here is a picture of what teh 'working' data-files look like.
datafiles.PNG
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Pkafkas earned 0 total points
ID: 37792361
I figured it out.  I needed to create an outlook profile with no email servers at all.  I was not sure how to do that.

If one adds a new profile in the 'mail' icon from control panel, just 'cancel' out of the wizard to enter server settings.

Once you cancel out of the wizard you will will be prompted to click 'OK' to create a profile with no servers or to click the 'cancel' button to not create a profile.  We want to click the 'OK' button in this case.

Then once the new profile is created, open up outlook with the new profile.  Then select 'NO' do not configure an email account.  

Then check the box - "Continue wit no email support."

Then import the .pst file by clicking on 'File' - 'Open' - Import.

Then enter the appropriate information in the wizard to import the .pst file.
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