?
Solved

SBS 2011 Print Server 32bit clients on 64 bit server

Posted on 2012-03-31
3
Medium Priority
?
801 Views
Last Modified: 2013-12-02
Hi Guys

This is just a general question about SBS 2011 acting as a print server. I have a couple of SBS 2011 servers at client sites and I find printing difficult.

Do I understand correctly that in order for a 32bit XP or 32 bit Windows 7 client to install printers directly from the 64bit SBS server is to have both 32 bit and 64 bit drivers installed for that printer? - And that the driver names must be identical?

Does that mean that if a printer does not have the "exact" same driver that it won't worK?

For example I have a site with a Xerox Phaser 8560MFP, the site has both 32 bit and 64 bit drivers but the file names are different, also have a Lexmark T522, HP LaserJet 2200.... I tried all the suggestions posted on the net but just couldn't install both 32 and 64 bit drivers on the server.

Some clarity around the whole 32 bit clients on 64 bit server would be great.
0
Comment
Question by:Ergs
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 24

Accepted Solution

by:
smckeown777 earned 1500 total points
ID: 37791975
Yes the drivers must be the same, dont think the 'name' is what matters though, its the version of the driver that needs to match

So if you have a 32-bit driver with version number 3.2 for example, the 64-bit driver must also be version 3.2

I've had success with SBS 2011 using the same version of driver on different sites
0
 

Author Comment

by:Ergs
ID: 37805261
Thanks for that.

So it's safe to say they need to be fairly current make printers? I have a client with 4 printers
Xerox Phaser 8560MFP
Panasonic DP-3010
Lexmark T522
HP LaserJet 2200
And I couldn't get any of them to work.

what do you mean by
"I've had success with SBS 2011 using the same version of driver on different sites" - i.e HP Laserjet 2200 from 2 different web site?
0
 
LVL 24

Expert Comment

by:smckeown777
ID: 37805308
Hi, sorry no by sites I meant different client sites I've installed SBS2011 on

Here is the driver for the HP 2200 for Win2008 X64(which should work on SBS2011) - http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=80055&prodTypeId=18972&prodSeriesId=28861&swLang=8&taskId=135&swEnvOID=4024

Notice its version 5.4.0(I'm using the first driver in the list on that page - HP Universal Driver for Windows - PCL6 version)

Now back up a page to get the drivers for XP 32-bit - http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=80055&locale=en_US&taskId=135&prodTypeId=18972&prodSeriesId=28861

Scroll down and look for the exact same version - HP Universal Print Driver for Windows - PCL6 - notice its also 5.4.0

These are the drivers you need to get all your clients working using 32/64 bit

So you take both those drivers and install on SBS2011(I assume you are using the Print Management interface in SBS?)
I've attached a screenshot of our server here in the office, notice I have 2 Dell 1710 PS3 drivers - one x86 and the other x64, both version 2.0.0.0

In the Print Management section you go into drivers(after extracting the downloads from earlier) and select Add Printer, choose the type(dont do both x86 and x64 at same time) and browse to the folder you just extracted
It should allow you to add the drivers

Any issues let me know
PrintManagement.JPG
0

Featured Post

Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Restoring deleted objects in Active Directory has been a standard feature in Active Directory for many years, yet some admins may not know what is available.
It’s been over a month into 2017, and there is already a sophisticated Gmail phishing email making it rounds. New techniques and tactics, have given hackers a way to authentically impersonate your contacts.How it Works The attack works by targeti…
This tutorial will show how to configure a single USB drive with a separate folder for each day of the week. This will allow each of the backups to be kept separate preventing the previous day’s backup from being overwritten. The USB drive must be s…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question