Restore on drive but I cannot access it.
Posted on 2012-03-31
I have a Dell XPS laptop that has recovery files on "D" drive. I had to remove malware of "C" drive. When I rebooted I got “STOP: C0000135 The program can’t start because %hs is missing. Try resintalling the program”. I could not run restore, I could not run repair even through a Microsoft CD. So I ran the Microsoft cd on the C drive hoping that I could then run the restore program and get mey DELL files from the retore section. BU t I cannot find any way to do this. Is there any way for me to access the recovery files from the "D" section? I see the drive in My computer but cannot run anything to restore to factory fresh. It is Win 7 Pro 64 bit.