?
Solved

Vista Computer - Won't load and won't repair.

Posted on 2012-04-01
6
Medium Priority
?
696 Views
Last Modified: 2012-04-02
How do I attempt to fix this? I never got any CDs with this laptop. I can connect the laptop hard drive to an external hard drive and can view the contents. I've already checked the hard drive for bad sectors which there wasn't any.

Startup Repair cannot repair this computer automatically.

Problem details:
Problem Event Name: StartupRepairV2
Problem Signature 01: Autofailover
Problem Signature 02: 6.0.6001.18000.6.0.6001.18000
Problem Signature 03: 6
Problem Signature 04: 4638425
Problem Signature 05: CorruptFile
Problem Signature 06: NoRootCause
Problem Signature 07: 0
Problem Signature 08: 2
Problem Signature 09: WrpRepair
Problem Signature 10: 1168
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
0
Comment
Question by:JohnnyBCJ
6 Comments
 
LVL 102

Accepted Solution

by:
John earned 2000 total points
ID: 37794161
If it is a name brand computer, contact the manufacturer and get recovery CD's. The charge is nominal and worth it in the long run because all the drivers you need will come with the recovery CD's.  .... Thinkpads_User
0
 

Author Comment

by:JohnnyBCJ
ID: 37794185
It's a Compaq Presario CQ60. I wonder if there's any place I can simply download the recovery CDs? The Site says I should be able to use the recovery console to recreate the CDs but unfortunately that isn't the case.
0
 
LVL 102

Expert Comment

by:John
ID: 37794193
You can create recovery CD's from a working computer but they need to be tested first. You cannot create receovery CD's from a non-working computer, which is what you are seeing.

So you need to call Compaq support and order the recovery CD's. Compaq should be able to help.

No one will allow you to download recovery CD's because the contents are licensed. That is where the license key and activation is stored.

Recovery CD's will be the least expensive approach, but time has gone by, and if your computer is new enough (3 years or newer), you might consider this to be a good time to bite the bullet and move to Windows 7. My Thinkpad came with Vista (which I used successfully) but I did get a new hard drive and install Windows 7. It cost a bit more, but it was worth it.

.... Thinkpads_User
0
The 14th Annual Expert Award Winners

The results are in! Meet the top members of our 2017 Expert Awards. Congratulations to all who qualified!

 
LVL 3

Expert Comment

by:BobRalph
ID: 37794545
Does this laptop not have a recovery partition? Usually the manufacturer will put a hidden recovery partition on the hard drive if they don't include recovery disks. You have to keep tapping either F10 or F11 (check manual) as the computer boots up to access the partition and reinstall Windows to factory fresh. This will of course delete everything on the drive and start fresh, so you'll need to use your other computer to backup your important files first.
0
 
LVL 93

Expert Comment

by:nobus
ID: 37794700
i also suggest to contact Dell for the CD - tthey will be the correct version
but if you like, here a download site : 9.75$    http://systemdiscs.com/?utm_source=neosmart&utm_medium=article&utm_campaign=Vista_Recovery
0
 
LVL 102

Expert Comment

by:John
ID: 37795624
Thank you, and I was pleased to assist you.
0

Featured Post

Keep up with what's happening at Experts Exchange!

Sign up to receive Decoded, a new monthly digest with product updates, feature release info, continuing education opportunities, and more.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

This tutorial is about creating a new Microsoft Online User Profile account along with how to transfer your files and settings. You may be faced with this situation if your existing user profile has become corrupted.
In current releases of Windows 10, MS removed the ability to format a volume with ReFS. That feature is moved to Windows 10 Pro for Workstations. The requisite files exist in Pro, but functionality is locked and/or otherwise unavailable. A $125 upgr…
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…
In this video, viewers are given an introduction to using the Windows 10 Snipping Tool, how to quickly locate it when it's needed and also how make it always available with a single click of a mouse button, by pinning it to the Desktop Task Bar. Int…

568 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question