Automatic Email Forwarding exchange 2003, outlook 2007

Posted on 2012-04-02
Last Modified: 2012-06-11

We would like to automtically forward a specific email. We have set up the rule, and all works good. However, the client now, wants to be able to forward the email, but wants to remove the existing header.

User A sends to Users B. User B forwards to user C but, user C can not tell if it has been forwarded, and also cannot see User A details.

Is this possible, and if so, how would I set it up.

Environment, Exchange 2003, using Outlook 2007.
Question by:tajinderpal
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LVL 15

Expert Comment

ID: 37794963
As you mentioned, If you set a outlook rule to forward a email to user C  which was sent from user A to user B. Then, when user c received the email, it will show, the email has been forwarded by a rule from: user a, to user b information will be shown on the body of the message..

Is those details not showing up for you on the body of the message?

Author Comment

ID: 37794978
Hi Raj,

The emails are being forwarded correctly, and we are seing the forward header etc correctly. However what we need to do is remove the forward header, so user c does not see that the email has been forwarded by user b.
LVL 15

Expert Comment

ID: 37795279
Check by creating a server side auto forward on exchange general tab.
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Author Comment

ID: 37795503
I have tried that, still getting the FW header.
LVL 15

Expert Comment

ID: 37795540
Instead of forwarding, redirecting the email using outlook rule will be the final option for your requirement. can you check with that and inform the status?

Author Comment

ID: 37805257
Ok i tried setting up redirect on outlook, but user c, can see that the email came from user a, which is not what I want to acheive.

Accepted Solution

tajinderpal earned 0 total points
ID: 38056674
Hi thanks for your suggestions, but the only option to make this work which I could find, was to use codetwo software.

Author Closing Comment

ID: 38069213
This was the only solution that worked, regarding my issue. Other experts suggested techniques of being able to forward, but still had the problem of seeing the original sender.

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