McdCy
asked on
Crystal Report Error on Runtime
Developed c#.net windows application on a 32bit machine (forx86).
Application is using crystal reports 2008 to print invoices.
Application tuns fine and print ok on 32 bit machines any OS.
However trying to print invoices while running the application on a windows 7 64bit machine i get the following error (screenshot attached):
An error has occured while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86,x64 or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.
I have tried installing redistributables and runtime packages but it seems that i cannot get the right one.
Any ideas?
Thanks in advance.
Untitled.png
Application is using crystal reports 2008 to print invoices.
Application tuns fine and print ok on 32 bit machines any OS.
However trying to print invoices while running the application on a windows 7 64bit machine i get the following error (screenshot attached):
An error has occured while attempting to load the Crystal Reports runtime.
Either the Crystal Reports registry key permissions are insufficient or the Crystal Reports runtime is not installed correctly.
Please install the appropriate Crystal Reports redistributable (CRRedist*.msi) that contains the version of the Crystal Reports runtime (x86,x64 or Itanium) that is required. Please go to http://www.businessobjects.com/support for more information.
I have tried installing redistributables and runtime packages but it seems that i cannot get the right one.
Any ideas?
Thanks in advance.
Untitled.png
ASKER
I have installed up to SP4. Problem is still there.
No am not running in XP mode. Should I?
No am not running in XP mode. Should I?
ASKER
I have just tried running it in XP mode and also as administrator with no luck.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
I have solved this after spending a lot of time reading in the web and the solution on the link:
http://aspalliance.com/1744_Lessons_Learned_Sorting_out_Crystal_Reports_2008_Versioning_Service_Packs_and_Deployment
http://aspalliance.com/1744_Lessons_Learned_Sorting_out_Crystal_Reports_2008_Versioning_Service_Packs_and_Deployment
As I recall CR2008 was fully 64-bit compatible until SP1 or 2
Are you running in XP mode?
mlmcc