Posted on 2012-04-02
Hi to all,
Iam facing a problem on my email account settings..The secenario is:
We have requested a software for our Procurement Department to an India Company...We provide them all specs and roles, and one of them was that it should send emails automatically to users, when a new user is created on admin console!
During test period we were using their smtp details and it worked perfect...The problem started when we decied to move the application to our server: They asked us to configure our own SMTP details (smtp server: smtp.ibpmail.com/port 465)!
Since then, when a new user is created it returns an error message saying the email sending failed...We contacted our supplier and they said, it might be problem a problem with our smtp port on firewall! Our firewall is configured to accept outgoing traffic (nothing is blocked)!
Last week we contacted our ISP to make sure this port is not blocked (465), and they ensured it is not...
PS: we do not have an exchange server..! Our email provider is based on Geneva...
Any Help on what might be wrong!