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Blackberry BIS/BESexpress activation whilst abroad/roaming

My client is being asked by mobile supplier to switch from current BES-tariff to BIS-tariff with all handsets running from the existing BESexpress server.

it's been suggested that using the blackberry app "Enterprise Activation" from Blackberry App World, a wireless activation is achievable.

the specific query is if the uk-based client is overseas say in Hong Kong or India and a handset re-activation or activation of a new replacement handset is required, can this be done? bearing in mind he's not in the home country (UK)?

3 Solutions
Yes activation can be done in roaming  from any where till the device is in range with signals.
Yes, that is no problem as already stated in the first expert comment.
Please also note, you cannot activate while making/receiving a phone call on the same BB device. So if you need to talk your user through manual enterprise activation, you will need to call them on another number/mobile.
Mike SullivanDirectorCommented:
Hi Jay,

One additional point to note: If the BlackBerry handsets are already activated on the BES Express and the network is simply changing the tariff from BES to BIS then the handsets won't require re-activation. The service will continue uninterrupted. It's only new connections on the account that will require activation.

Hope this helps,

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